Virgin Mobile USA has been ranked Highest Satisfaction in Customer Care with Non-Contract Wireless Service – J.D. Power and Associates (Feb. 2012)
Sprint has been ranked Highest in Satisfaction with the Purchase Experience among Full-service Wireless Providers – J.D. Power and Associates (Feb. 2012)
Boost Mobile has been ranked Highest in Satisfaction with the Purchase Experience among Non-Contract Wireless Providers – J.D. Power and Associates (Feb. 2012)
Network Award for Global Wholesale Excellence – ATLANTIC-ACM (Jan. 2012)
Business Connectivity Awards: Best-in-class honors for ILEC/IXC Brand, Sales Reps, Provisioning, Customer Service, Enterprise Voice Value, Data Quality, and Enterprise Data Value – ATLANTIC-ACM (June 2011)
Wireless Business Excellence Awards: Ranked #1 with best-in-class distinctions for Wireless Sales Reps, Provisioning, Billing and Customer Service – ATLANTIC-ACM (June 2011)
Global Carrier Excellence Awards for Brand and Voice Value – ATLANTIC-ACM (April 2011)
U.S. Long-Haul Wholesale Carrier Excellence Awards for Customer Service, Network Performance, Provisioning and Sales Reps – ATLANTIC-ACM (April 2012)
Sprint offers excellent end-to-end mobile solutions for small business – Frost & Sullivan (Feb. 2012)
North American Customer Value Enhancement of the Year Award in the Machine to Machine Communications market – Frost & Sullivan (Nov. 2011)
North American Wireless Consumers’ Choice for Customer Value Enhancement Award – Frost & Sullivan (June 2011)
Pilothouse Award as a Top Provider among Market Challengers for Managed Router Services: Sprint beat
all rivals in overall score and ranked highest in technology and customer service – Nemertes (Aug. 2011)
#1 M2M scorecard ranking among North American-based communications service providers; ranked #2 globally – Analysys Mason (Nov. 2011)
“The Customer Experience Index, 2012” Sprint’s customer experience index score was higher than the average score of all of the wireless service providers surveyed – Forrester Research, Inc. (Jan. 2012)
years –2012 American Customer Satisfaction Index (May 2012).BMP)
