Customers

Customer

Sprint is #1 among all national carriers in customer satisfaction and most improved, across all 47 industries, over the last four years. Sprint is also the only U.S. company to go from last place to first place in its industry over the past four years.  – American Customer Satisfaction Index (May 2012)
 

Sprint has been ranked Highest in Satisfaction with the Purchase Experience among Full-service Wireless Providers, four times in a row – J.D. Power and Associates (Feb. 2013)

 

Boost Mobile has been ranked Highest in Satisfaction with the Purchase Experience among Non-Contract Wireless Providers – J.D. Power and Associates (Feb. 2013)

Network Award for Global Wholesale Excellence – ATLANTIC-ACM (Jan. 2012)

 U.S. Long-Haul Wholesale Carrier Excellence Awards for Customer Service, Network Performance, Brand and Voice Quality –ATLANTIC-ACM (March 2013)

North American Customer Value Enhancement Award in Automotive Usage Based Insurance - Frost & Sullivan (Jan. 2013)

Sprint offers excellent end-to-end mobile solutions for small business – Frost & Sullivan (Feb. 2012)

North American Customer Value Enhancement of the Year Award in the machine-to-machine (M2M) Communications market – Frost & Sullivan (Nov. 2012)

2012 Pilothouse Award for MPLS Service – Nemertes Research (Aug. 2012)