Sprint.com

May 04, 2011

Sprint Supports Impacted Customers Following Tornado Outbreak in Alabama

Sprint service and repair van stationed in Pleasant Grove; Sprint ERT assisting first responders; Sprint Foundation Donates $100,000 to American Red Cross Disaster Relief Fund

(BUSINESS WIRE), May 04, 2011 - Sprint:

 

WHAT:

Sprint (NYSE: S) and Next Star Communication are deploying a service and repair van to Pleasant Grove, Ala. to assist customers impacted by the devastating tornadoes. At the Sprint service and repair van, residents will be able to call friends and family, access the Internet, charge batteries, triage their devices and replace and repair as needed, order replacement phones and initiate insurance claims.

 

The Sprint Emergency Response Team (ERT) has deployed Cell Sites on Wheels (COWs) and Satellite Cell on Light Trucks (SatCOLTS) to provide immediate restoration of service and help facilitate wireless and IP communications among disaster relief and emergency response agencies.

 
Currently, the Sprint ERT is providing wireless and IP service, devices and support to numerous public safety officials and medical personnel, including the DeKalb County Sheriff's Office in Fort Wayne, Ala., Huntsville Hospital and Trauma Center in Huntsville, Ala. and the DeKalb County Emergency Management Agency.
 

Sprint ERT maintains a 24-hour hotline, 365 days a year, to rapidly address client needs and, during times of state- and federally declared national disasters, provides 25 mobile devices and wireless service free of charge for 14 days to state and local agencies. Additionally, the interested parties can utilize the Sprint ERT Go-Kit TM , which provides first responders immediate access to mobile communications tools for emergencies, including fully charged Sprint and Nextel Direct Connect phones and Sprint Mobile Broadband devices.

 
The Sprint Foundation also donated $100,000 to the American Red Cross Disaster Relief Fund. Customers also can text REDCROSS to 90999 to make a $10 donation to the American Red Cross. Sprint is waiving standard text-messaging fees for American Red Cross mobile donations from now until June 30, 2011.
 

WHERE:

Sprint Service and Repair Van
4th Street, across the street from the First Baptist Church
Pleasant Grove, Ala.
 

WHEN:

Now through May 11, 2011
9 a.m. – 6 p.m.
 

About Sprint Nextel

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel served more than 51 million customers at the end of 1Q 2011 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Newsweek ranked Sprint No. 6 in its 2010 Green Rankings, listing it as one of the nation’s greenest companies, the highest of any telecommunications company. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.

Contact(s):

Sprint
Kristin Wallace, 494-649-8222
kristin.c.wallace@sprint.com
or
Sara Folkerts, 913-762-7640
sara.folkerts@sprint.com


Overlay Title

You must be logged in to view this item.



Login

This area is reserved for members of the news media. If you qualify, please update your user profile and check the box marked "Check here to register as an accredited member of the news media". Please include any notes in the "Supporting information for media credentials" box. We will notify you of your status via e-mail in one business day.