Sprint.com

September 05, 2012

Sprint to Waive Late Fees, Overage Charges, Roaming Fees, Call Forwarding Fees for Residents Affected by Hurricane Isaac

OVERLAND PARK, Kan. (BUSINESS WIRE), September 05, 2012 - To assist the residents of the Gulf Coast region, in the aftermath of Hurricane Isaac, Sprint (NYSE: S) is proactively waiving late fees; overage charges for voice, text and data; roaming fees; and call forwarding fees for Sprint services used by impacted customers between Aug. 29 and Sept. 30.

This waiver applies to affected Sprint customers in portions of the following coastal Alabama, Mississippi and Louisiana areas, including:

  • Alabama: Mobile
  • Louisiana: Barataria, Baton Rouge, Belle Chasse, Braithwaite, Buras, Columbia, Crown Point, Delhi, Empire, Greater New Orleans, Houma, Lafayette, Lafitte, Laplace, the Monroe-Bastrop metropolitan area, the North Shore, Oak Grove, Port Sulphur, the Ruston metropolitan area, the Shreveport-Bossier-Minden metropolitan area, Thibodaux, Venice, Winnfield and Winnsboro
  • Mississippi: Biloxi and Gulfport

Between Aug. 31 and Sept. 16, Sprint is also offering customers displaced by the storm a 50 percent discount on the following charging accessories. A complete list of the Sprint retail stores in the Gulf Coast offering this discount can be found at sprint.com/hurricaneinformation.

Sprint customers in these areas can contact their local retail store representative or customer care for details.

About Sprint Nextel

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel served more than 56 million customers at the end of the second quarter of 2012 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The American Customer Satisfaction Index rated Sprint No. 1 among all national carriers in customer satisfaction and most improved, across all 47 industries, during the last four years. Newsweek ranked Sprint No. 3 in its 2011 Green Rankings, listing it as one of the nation’s greenest companies, the highest of any telecommunications company. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.

 

Contact(s):

Sprint
Crystal Davis, 571-288-6806
crystal.davis@sprint.com


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