By: Mark Elliott

Last week, experts revealed a security concern with the Android™ media player called Stagefright.

Sprint is aware of the concern. Google and our equipment manufacturers are working hard to develop software patches, and Sprint is supporting their efforts to deploy these patches as quickly as possible.

Software patches for some Sprint-enabled devices are already available. We expect the equipment manufacturers to release updates for additional devices over the coming weeks.  When a patch is available for your device, a notification will be sent to your phone alerting you of its availability.

You may be wondering what you can do to protect your device before a patch becomes available. Several cybersecurity experts proposed ways to minimize your risk. Sprint partner Lookout – a mobile cybersecurity company – has posted steps they believe may reduce exposure from Stagefright: What you need to know about the new Android vulnerability, “Stagefright”. Although Sprint hasn’t evaluated and cannot vouch for any specific recommendations, we wanted to share this information in case our customers find it helpful.

Mark Elliott is a communications manager for the Wireless Devices team at Sprint. Based in Boston, he is well versed in the company’s business devices, tablets, push-to-talk products and Wi-Fi Calling. Mark can be reached at mark.j.elliott@sprint.com.

Overlay Title

You must be logged in to view this item.


This area is reserved for members of the news media. If you qualify, please update your user profile and check the box marked "Check here to register as an accredited member of the news media". Please include any notes in the "Supporting information for media credentials" box. We will notify you of your status via e-mail in one business day.