Sprint.com

November 30, 2016

Sprint Provides Protection from Unwanted Robocalls with Availability of Premium Caller ID – Find Out How it Works!

By Kathleen Dunleavy

With Sprint Premium Caller ID, Sprint customers can now protect themselves from annoying and unwanted robocalls and caller ID spoofers. The newly enhanced service is available on the HTC Bolt.

This service – developed by Cequint, a wholly-owned subsidiary of Transaction Network Services (TNS) - displays the caller’s name on your incoming screen for callers who are not already in your Contacts List. Additionally, Sprint provides further protection by identifying incoming calls that may be robocallers, potential spammers or potential fraud. Pretty cool.

How does it work?

The Sprint Premium Caller ID app displays robocallers’ category and fraud risk level – there are three categories and three different risk levels of low, medium, and high. You will see displayed on your handset if an incoming call is from robocallers, spammers, or Caller ID spoofers. Then, the decision about whether to answer calls in your hands. At that point, you can elect to block the number in order to prevent future calls, and may also choose to report the call, which is used to help refine data via crowd-sourcing.

Incoming phone calls are flagged based on real-time analytics of calling patterns seen across the nation. Premium Caller ID actually analyzes over 25 billion call events per day from over 400 wireline and wireless providers to identify potentially fraudulent numbers. 

If you’re a Sprint customer with an eligible handset, Premium Caller ID costs $2.99/mo. (and $3/mo. for prepaid customers).

 “At Sprint, we strive to provide top-notch customer service and today, we’re able to protect our customers from unwanted robocalls,” said Mark Yarkosky, Sprint’s director of product management. “Cequint has effectively created an important and needed solution to better providing mobile customers with better privacy and security.”

Although Premium Caller ID is only available on HTC Bolt for now…it will soon be available on most Android and iOS devices. So, look out for more news and for better protection on your Sprint wireless device!
 
 

Overlay Title

You must be logged in to view this item.



Login

This area is reserved for members of the news media. If you qualify, please update your user profile and check the box marked "Check here to register as an accredited member of the news media". Please include any notes in the "Supporting information for media credentials" box. We will notify you of your status via e-mail in one business day.