Sprint is a leader in introducing innovative products and services, running our business in a sustainable way and looking out for the interests of consumers. Our executives, experts and others will share information here about lessons we have learned and issues that are important to us.

August 28, 2013

Sprint CEO Dan Hesse: Every Employee Is Involved in Improving the Customer Experience

Dan Hesse, Sprint’s CEO, sat down with Robert Reiss, the host of The CEO TV Show to discuss what Sprint did to improve the customer experience in order to become the most improved company in customer satisfaction, across all 47 industries studied during the last five years, according to results from the 2013 American Customer Satisfaction Index.

August 07, 2013

Why Sprint Wants that Cell Phone You Don't Use Anymore

By Bill White, senior vice president of Corporate Communications and Corporate Responsibility for Sprint