Hidalgo to lead local efforts aimed at improving the customer experience, enhancing the LTE Plus network, and increasing sales
ATLANTA (BUSINESS WIRE), April 11, 2016 - Claudio Hidalgo joins Sprint (NYSE: S) as president of the Florida, Puerto Rico and U.S. Virgin Islands Region. Based in Miami, he will be responsible for sales strategy, network oversight, customer service, marketing communications and general operations supporting the full portfolio of Sprint products and services from enterprise to consumer in Florida, Puerto Rico, and U.S. Virgin Islands. Hidalgo will report to Jaime Jones, area president of the South.
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Hidalgo’s appointment follows Sprint’s restructuring of the company into four geographic areas – West, Central, Northeast and South – with targeted resources devoted to 19 top regions, including Florida, Puerto Rico, and U.S. Virgin Islands. Under Hidalgo’s leadership the company will develop market-specific offerings serving the unique local needs of consumer and business customers in Florida, Puerto Rico, and U.S. Virgin Islands.
“Our new regional structure helps us compete more effectively in the South by better connecting with our customers where they live and work. We have a long history of providing wireless services to diverse communities, and Florida is an extremely important market for Sprint where we see opportunity for growth. Claudio already has strong ties in Miami and across Florida, and will bring innovative thinking as we expand Sprint’s footprint in the region. ”
Jaime Jones, Area President, South
The South geographic area covers Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, and Central Texas. It encompasses more than 1,311 company-owned or Sprint-branded retail stores.
“This is a pivotal moment for Sprint as we continue to take our business and customer experience to new heights. I am honored to work with such talented sales and operations teams to drive customer growth across Florida, Puerto Rico and the U.S. Virgin Islands. As Region President, I am committed to further deepening our relationships within the communities we serve, providing exceptional service and products."
Claudio Hidalgo, President, Florida, Puerto Rico, and U.S. Virgin Islands Region
Prior to joining Sprint, Hidalgo was Chief Operating Officer for Caribe and Central America for Digicel Group. Before that he had been with NII Holdings, Inc. in positions that included chief operating officer of Nextel Brazil and Chief Executive Officer of Nextel Chile. Claudio was responsible for leading the company’s operations, providing strategic guidance and identifying and capturing growth opportunities.
Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served more than 58.4 million connections as of December 31, 2015 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past five years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
Roni Singleton, 404-649-8354