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April 14, 2014

Area Code Splits & Overlays

What is an area code split?
The exhausting area code is split into two or three geographic areas, leaving the existing area code to serve on side of the geographic area and assigning one or two new area codes to the other segment(s).

What is an area code overlay?
An area code overlay occurs when more than one area code serves the same geographic area. In an area code overlay, relief is provided by opening up a new area code within the same geographic area as the area code requiring relief. With an overlay, all current customers keep their area code and telephone number. Numbers from this new area code may be assigned to new telephone customers or those adding additional lines. Because two area codes reside in the same geography, all calls must be dialed using the area code + the seven-digit telephone number (10 digits). (Some states require 1+10-digit dialing)

What is 10-digit dialing?
10-digit dialing is a term used to refer to the practice of including the area code of a phone number when making local calls. It is the required dialing pattern in locations throughout the country that have undergone an area code Overlay. For example, if area code (123) is overlaid with area code (456), then callers within the area served by 123/456 must dial 10-digits in order to place a local call even if the call is from a (123) number to another (123) number. Pre-subscribed long distance calls still require 1+10-digit dialing. Consumers in areas subject to an Overlay should replace all 7-digit telephone numbers programmed into their wireless phones and other devices with 10-digit telephone numbers.

What is Permissive Dialing?
The permissive dialing* period begins with the introduction of the new area code and generally lasts approximately six months. It provides a 'get acquainted' transition period for the new area code. Permissive dialing allows the old and new area code customers to call between the two area codes using seven-digit dialing. During this period, customers should begin to use the area code + the telephone number although calls will still complete if only the seven-digit telephone number is dialed. Customers, from outside the area, can call the new area code by dialing either the old or the new area code + the telephone number; the call will complete during the permissive period.
(* The permissive dialing period varies in length per commission decision)

What is Mandatory Dialing?
Approximately six months after the introduction of the new area code, an intercept recording* period will begin. At this time, callers must use the appropriate area code plus the telephone number. Calls incorrectly dialed will be referred to a recording throughout the recording period. It will inform the calling party that the new area code must be used to complete the call.

If you have family or friends deployed in the military outside of the United States, make sure they know and use your new area codes.

Tennessee 629-615 Area Code Overlay Information
Texas 346-281/713/832 Area Code Overlay Information
Pennsylvania 272-570 Area Code Overlay Information
Kentucky 364-270 Area Code Overlay Information
Nevada 725-702 Area Code Overlay Information
Indiana 930-812 Area Code Overlay Information

 

Area Code Overlay Approved for the Tennessee 615 Area Code
 
To ensure a continuing supply of telephone numbers, the new 629 area code will be added to the area served by 615. This is known as an area code overlay. Get ready to change the way you dial your local calls! 

What is an area code overlay?
An overlay is the addition of another area code (629) to the same geographic region as an existing area code (615).
An overlay does not require customers to change their existing area code.
 
Who will be affected?
The 615 area code generally covers the north-central portion of the state of Tennessee serving communities such as Franklin, Gallatin, Hendersonville, Lebanon, Murfreesboro, Nashville and Springfield.  The new 629 area code will serve the same geographic area currently served by the existing 615 area code.
 
What will be the new dialing procedure?
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 615 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number. The same dialing procedure will apply to telephone numbers assigned to the new 629 area code.
 
When will the change begin?
Effective July 26, 2014, you should begin using the new dialing procedures whenever you place a call from the 615 area code. If you forget and dial just seven digits, your call will still be completed.
 
Beginning February 28, 2015, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
 
Beginning March 28, 2015, new telephone lines or services may be assigned numbers using the new 629 area code.
 
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.
 
What will remain the same?
  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You will continue to dial 1+ area code + telephone number for all long distance calls.
  • You can still dial just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community you will still dial these codes with just three digits.
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the following website for more information: Tennessee Regulatory Authority (TRA) at www.tn.gov/tra/dockets/1100018.htm



New 346 Area Code is Coming to the Houston area of Texas 
 
To ensure a continuing supply of new telephone numbers in the geographic area served by area codes 281, 713, and 832, the Public Utility Commission of Texas has approved the addition of the new 346 area code to cover the same geographical area as existing area codes 281, 713, and 832. 
 
What is an area code overlay?
An overlay is the addition of another area code (346) to the same geographic region as existing area codes (281/713/832). This overlay does not require you to change your existing area code or phone number or change how you dial your local calls. Continue to dial Area Code + 7 digit telephone number (10 digits) for all local calls.
 
Who will be affected and when will the change begin?
The 281/713/832 area code overlay complex generally covers the greater Houston area including portions of Harris, Fort Bend, Waller, Austin, Montgomery, San Jacinto, Liberty, Chambers, Galveston and Brazoria counties.
 
Beginning July 1, 2014, Texas customers requesting new service, an additional line, or in some cases, moving their service may be assigned a number in the new 346 area code. The 346 area code will co-exist everywhere in the Houston area with the 281/713/832 area codes. 
 
What will you need to do?
Customers should continue to identify their telephone number as a ten digit number (Area Code + 7 digit telephone number), and include the area code when giving the number to their friends, family, business associates and customers, etc.  Customers should ensure that all services, automatic dialing equipment, or other types of equipment recognize the new 346 area code as a valid area code.  Some examples are life safety systems, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, mobile phone contact lists, call forwarding settings, voicemail services, and similar functions. Be sure to check your business stationery, advertising materials, personal checks, and your personal or pet ID tags to ensure the area code is included in your telephone number.  Remember that all local calls must be programmed using 10-digits and you need to add “1” for all long distance calls.
 
What will remain the same?
  • Your telephone number, including current area code, will not change.
  • You will continue to dial area code + telephone number for all local calls.
  • You will continue to dial 1+ area code + telephone number for all long distance calls.
  • What is a local call now will remain a local call.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • You can still dial just three digits to reach 911. 
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the following web site for more information:  http://www.puc.texas.gov/

 

New Area Code Added to Pennsylvania 570 Region

Get ready to change the way you dial your calls!

To ensure a continuing supply of telephone numbers, the new 272 area code will be added to the area served by 570. This is known as an area code overlay.

What’s an area code overlay?                                                                                          
An overlay adds another area code (272) to the same geographic region as an existing area code (570). An overlay does not require customers to change their existing area code or telephone number.

Who is affected?
The 570 area code covers the northeastern portion of the state serving communities such as Scranton, Williamsport and Wilkes-Barre.

What is the new dialing procedure?
To complete local calls within the home area code, begin to dial the area code + telephone number. This means that all calls in the 570 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number, for example, 570-555-1212.

When does the change begin?
Effective immediately you can begin using 10 digits whenever you place a local call from the 570 area code. If you forget and dial just seven digits, your call will be completed until September 21, 2013.

Starting September 21, 2013 you must use 10-digit calling for your call to complete. If you don’t, your call won’t be completed and a recording will instruct you to hang up and dial again.

As of October 21, 2013, new customers in the 570 geographical area may be assigned telephone numbers with the 272 area code. What is a local call now will remain a local call regardless of the number of digits dialed and whether area code is 272 or 570.

What do I need to do?
In addition to changing your dialing procedure, reprogram your automatic dialing equipment, such as, life safety systems, telephone sets, PBXs, fax machines, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services to 10-digit dialing from 7-digit. Revise your business stationery or advertising materials to ensure the area code is included.

What will remain the same?
• Your telephone number, including the current area code.
Your price for your calls, coverage area, and other rates and services. What is a local call now will remain a local call regardless of the number of digits dialed.
• You will continue to dial 1+ area code + telephone number for local and long distance calls made outside the home area codes of 272 and 570.
• Emergency service remains just three digits, 911.
• If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you can still use these codes with just three digits.

Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the PA PUC web site for more information: http://www.puc.pa.gov/consumer_info/telecommunications/area_codes.aspx


Area Code Overlay Approved for the Kentucky 270 Area Code
 
To ensure a continuing supply of telephone numbers, the new 364 area code will be added to the area served by 270. This is known as an area code overlay. Get ready to change the way you dial your local calls!

What is an area code overlay?
 
An overlay is the addition of another area code (364) to the same geographic region as an existing area code (270). An overlay does not require customers to change their existing area code.
 
Who will be affected?
 
The 270 area code generally covers the western half of Kentucky serving communities such as Bowling Green, Elizabethtown, Henderson, Hopkinsville, Owensboro and Paducah. The new 364 area code will serve the same geographic area currently served by the existing 270 area code.  
 
What will be the new dialing procedure?
 
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 270 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number.  The same dialing procedure will apply to telephone numbers assigned to the new 364 area code.
 
When will the change begin?
 
Effective August 3, 2013, you should begin using the new dialing procedures whenever you place a call from the 270 area code. If you forget and dial just seven digits, your call will still be completed.
 
Beginning February 1, 2014, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
 
Beginning March 3, 2014, new telephone lines or services may be assigned numbers using the new 364 area code.
 
What will you need to do?
 
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.
 
What will remain the same?
 
 

  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You will continue to dial 1+ area code + telephone number for all long distance calls.
  • You can still dial just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you will still dial these codes with just three digits.

 
Who may you contact with questions?
 
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the following web site for more information.

Area Code Overlay Approved for the Nevada 702 Area Code
 
To ensure a continuing supply of telephone numbers, the new 725 area code will be added to the area served by 702. This is known as an area code overlay. Get ready to change the way you dial your local calls!
 
What is an area code overlay?
An overlay is the addition of another area code
(725) to the same geographic region as an existing
area code (702). An overlay does not require
customers to change their existing telephone
number which includes the area code.
 
Who will be affected?
The 702 area code generally covers all of Clark
County and principally the greater Las Vegas area,
serving communities such as:
Boulder City
Henderson
Las Vegas 
Laughlin
Mesquite
Moapa Valley
North Las Vegas
Spirit Mountain

 
What will be the new dialing procedure?
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 702 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number.
 
When will the change begin?
Effective August 3, 2013, you should begin using the new dialing procedures whenever you place a call from the 702 area code. If you forget and dial just seven digits, your call will still be completed.
 
Beginning May 3, 2014, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
 
Beginning June 3, 2014, new telephone lines or services may be assigned numbers using the new 725 area code.
 
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.
 
What will remain the same?
 

  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You will continue to dial 1+ area code + telephone number for all long distance calls.
  • You can still dial just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community you will still dial

these codes with just three digits.
 
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the  NV PUC website for more information: http://puc.nv.gov/.

Area Code Overlay Approved for the Indiana 812 Area Code
 
To ensure a continuing supply of telephone numbers, the new 930 area code will be added to the area served by 812. This is known as an area code overlay. Get ready to change the way you dial your local calls!

What is an area code overlay?
An overlay is the addition of another area code (930) to the same geographic region as an existing area code (812). An overlay does not require customers to change their existing area code.
 
Who will be affected?
The 812 area code generally covers the southern third of the state of Indiana serving communities such as Bloomington, Columbus, Evansville, New Albany and Terre Haute. The new 930 area code will serve the same geographic area currently served by the existing 812 area code. 
 
What will be the new dialing procedure?
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 812 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number. The same dialing procedure will apply to telephone numbers assigned to the new 930 area code.
 
When will the change begin?
Effective March 1, 2014, you should begin using the new dialing procedures whenever you place a call from the 812 area code. If you forget and dial just seven digits, your call will still be completed.
 
Beginning September 6, 2014, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
 
Beginning October 6, 2014, new telephone lines or services may be assigned numbers using the new 930 area code.
 
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.
 
What will remain the same?
 

  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You can still dial just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you will still dial these codes with just three digits.

 
Who may you contact with questions?
 
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the following website for more information:  http://iurc.in.gov/.
 

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