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April 14, 2014

Area Code Splits & Overlays

What is an area code split?
The exhausting area code is split into two or three geographic areas, leaving the existing area code to serve on side of the geographic area and assigning one or two new area codes to the other segment(s).

What is an area code overlay?
An area code overlay occurs when more than one area code serves the same geographic area. In an area code overlay, relief is provided by opening up a new area code within the same geographic area as the area code requiring relief. With an overlay, all current customers keep their area code and telephone number. Numbers from this new area code may be assigned to new telephone customers or those adding additional lines. Because two area codes reside in the same geography, all calls must be dialed using the area code + the seven-digit telephone number (10 digits). (Some states require 1+10-digit dialing)

What is 10-digit dialing?
10-digit dialing is a term used to refer to the practice of including the area code of a phone number when making local calls. It is the required dialing pattern in locations throughout the country that have undergone an area code Overlay. For example, if area code (123) is overlaid with area code (456), then callers within the area served by 123/456 must dial 10-digits in order to place a local call even if the call is from a (123) number to another (123) number. Pre-subscribed long distance calls still require 1+10-digit dialing. Consumers in areas subject to an Overlay should replace all 7-digit telephone numbers programmed into their wireless phones and other devices with 10-digit telephone numbers.

What is Permissive Dialing?
The permissive dialing* period begins with the introduction of the new area code and generally lasts approximately six months. It provides a 'get acquainted' transition period for the new area code. Permissive dialing allows the old and new area code customers to call between the two area codes using seven-digit dialing. During this period, customers should begin to use the area code + the telephone number although calls will still complete if only the seven-digit telephone number is dialed. Customers, from outside the area, can call the new area code by dialing either the old or the new area code + the telephone number; the call will complete during the permissive period.
(* The permissive dialing period varies in length per commission decision)

What is Mandatory Dialing?
Approximately six months after the introduction of the new area code, an intercept recording* period will begin. At this time, callers must use the appropriate area code plus the telephone number. Calls incorrectly dialed will be referred to a recording throughout the recording period. It will inform the calling party that the new area code must be used to complete the call.

If you have family or friends deployed in the military outside of the United States, make sure they know and use your new area codes.

South Carolina 854-843 Area Code Overlay Information
Indiana 930-812 Area Code Overlay
California 628-415 Area Code Overlay Information
Ohio 220-740 Area Code Overlay Information
Connecticut 959-860 Area Code Overlay Information
Tennessee 629-615 Area Code Overlay Information
Texas 346-281/713/832 Area Code Overlay Information
Nevada 725-702 Area Code Overlay Information
Indiana 930-812 Area Code Overlay Information

Area Code Overlay Approved for the South Carolina 843 Area Code

To ensure a continuing supply of telephone numbers, the new 854 area code will be added to the area served by 843. This is known as an area code overlay. Get ready to change the way you dial your local calls!
 
What is an area code overlay?
An overlay is the addition of another area code (854) to the same geographic region as an existing area code (843). An overlay does not require customers to change their existing area code.
 
Who will be affected?
The 843 area code generally covers the Coastal Counties and principally serves the communities of Charleston, Hilton Head Island, Myrtle Beach, and Florence. The new 854 area code will serve the same geographic area currently served by the existing 843 area code.
 
What will be the new dialing procedure?
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 843 area code that are currently dialed with seven digits will need to be dialed using ten digits, that is, the area code + telephone number. The same dialing procedure will apply to telephone numbers assigned to the new 854 area code.
 
When will the change begin?
Effective March 14, 2015, you should begin using the new dialing procedures whenever you place a call from the 843 area code. If you forget and dial just seven digits, your call will still be completed.
 
Beginning September 19, 2015, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
 
Beginning October 19, 2015, new telephone lines or services may be assigned numbers using the new 854 area code.
 
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed to dial a 7-digit number will need to be reprogrammed to use the new dialing procedure.  Some examples are life safety systems or medical devices, PBXs, fax machines, Internet dial-up numbers, alarm and security systems or gates, speed dialers, mobile phone contact lists, call forwarding settings, voicemail services, and similar functions, etc.  Be sure to check your website, business stationery, advertising materials, personal and business checks, contact information, and your personal or pet ID tags to ensure the area code is included.
 
What will remain the same?
  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You will continue to dial 1+ area code + telephone number for all long distance calls.
  • You can still dial just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community you will still dial these codes with just three digits.
 
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service.  You can also visit the South Carolina Office of Regulatory Staff’s website at www.regulatorystaff.sc.gov for further information.
 


 

 

ALL CUSTOMERS WITH INDIANA 812 AREA CODE MUST DIAL 
AREA CODE + TELEPHONE NUMBER 
FOR ALL LOCAL CALLS BEGINNING FEBRUARY 7, 2015 
To ensure a continuing supply of telephone numbers, the new 930 area code will be added to the area served by 812. This is known as an area code overlay. Get ready to change the way you dial your local calls!
 
What is the new local dialing procedure?
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 812 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number.
 
When will the change be mandatory?
Beginning February 7, 2015, you must use the new dialing procedures, as described above for all local calls. After that date, if you do not use the new dialing procedures, local calls will not be completed and a recording will instruct you to hang up and dial again.  
Telephone network changes have already been made, so there is no reason to wait.   All customers can and should begin using the new ten-digit dialing procedure for local calls before February 7, 2015.  
 
Who will be affected?
The 812 area code generally covers the southern third of the state of Indiana serving communities such as Bloomington, Columbus, Evansville, New Albany and Terre Haute. The new 930 area code will be added to serve the same geographic area currently served by the existing 812 area code.  
 
Why is the change necessary?
To ensure a continuing supply of telephone numbers, the new 930 area code will be added to the area served by 812.  Since the two area codes will now serve the same geographic region, the area code must be used when dialing any local telephone number, including calls within the same area code.
Beginning March 7, 2015, new telephone lines or services may be assigned numbers using the new 930 area code.  Callers must use the new dialing procedures for local calls in the new 812/930 area code.  
 
What will you need to do before February 7, 2015 to implement the 812/930 overlay?
In addition to changing your local dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures (10-digit dialing). Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, medical, alarm and security systems, gates, speed (memory) dialers, call forwarding settings, voicemail services, etc. You may also want to check your website, business stationery, printed checks, contact information, pet ID tags, advertising materials and signage to ensure your area code is included. Important safety and security equipment, such as medical alert devices, and alarm and security systems must be programmed to use 10-digit dialing.  Many systems operate on 10-digit dialing by default but some older equipment may still use 7-digits.  Please contact your medical alert or security provider if this change hasn’t been confirmed to have been reprogrammed to the 10 digit dialing.   
 
What will remain the same?
• Your telephone number, including the current 812 area code, will not change.
• The price of a call, coverage area, and other rates and services will not change due to the overlay.
• What is a local call now will remain a local call regardless of the number of digits dialed.
• You will still have to dial 1+area code + telephone number (11-digit dialing) to place long-distance calls within the 812/930 Area Code.
• You can still dial just three digits to reach 911.
• 211, 311, 411, 511, 611, 711 or 811 if available, will only require three digits.
 
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the following website for more information: 
http://iurc.in.gov/

 
Area Code Overlay Approved for the 415 Area Code
 
To ensure a continuing supply of telephone numbers, the 628 area code will be added to the area served by the 415 area code. This is known as an area code overlay. Get ready to change the way you dial your calls!
 
What is an area code overlay?
An overlay is the addition of another area code (628) to the same geographic region as an existing area code (415).  An overlay does not require customers to change their existing area code.
 
Who will be affected?
The 415 area code generally covers the County of San Francisco, most of Marin County and a small portion of San Mateo County, serving the communities of Belvedere, Brisbane, Corte Madera, Daly City, Fairfax, Ignacio, Inverness, Larkspur, Mill Valley, Nicasio, Novato, Point Reyes, Ross, San Anselmo, San Francisco, San Rafael, Sausalito, Stinson Beach and Tiburon.
 
What will be the new dialing procedure?

To complete calls from a landline phone, the new dialing procedure requires callers to dial 1 + area code + telephone number.  This means that all calls in the 415 area code that are currently dialed with seven digits will need to be dialed using 1 + area code + telephone number.

 
To complete calls from a cellular or mobile phone, callers may dial the area code + telephone number or 1 + area code + telephone number whenever placing a call from a phone number with the 415 or 628 area code.
 
When will the change begin?
Effective August 16, 2014, you should begin using the new dialing procedures whenever you place a call from the 415 area code.  If you forget and dial just seven digits, your call will still be completed.
 
Beginning February 21, 2015, you must use the new dialing procedures, as described above for all calls.  After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
 
Beginning March 21, 2015, new telephone lines or services may be assigned numbers using the 628 area code.
 
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures.  Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc.  You may also want to check your business stationery or advertising materials to ensure the area code is included.
 
What will remain the same?
  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You can still dial just three digits to reach 911, as well as 211, 311, 411, 511, 611, 711 and 811.
 
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the following website for more information: http://www.cpuc.ca.gov/areacode415.


Area Code Overlay Approved for the Ohio 740 Area Code
 
To ensure a continuing supply of telephone numbers, the new 220 area code will be added to the area served by 740. This is known as an area code overlay. Get ready to change the way you dial your local calls!
 
What is an area code overlay?
An overlay is the addition of another area code (220) to the same geographic region as an existing area code (740). An overlay does not require customers to change their existing area code.
 
Who will be affected?

220
740


The 740 area code generally covers the southeastern portion of the state serving communities such as Athens, Cambridge, Delaware, Jackson, Lancaster, Marion, Newark, Marietta, Portsmouth and Zanesville. The new 220 area code will serve the same geographic area currently served by the existing 740 area code.  What will be the new dialing procedure?To complete local calls, the new dialing procedure requires callers to dial area code + telephone number or 1 + area code + telephone number. This means that all calls in the 740 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number or 1 + area code + telephone number. The same dialing procedure will apply to telephone numbers assigned to the new 220 area code. When will the change begin?Effective September 20, 2014, you should begin using the new dialing procedures whenever you place a call from the 740 area code. If you forget and dial just seven digits, your call will still be completed. Beginning March 21, 2015, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again. Beginning April 22, 2015, new telephone lines or services may be assigned numbers using the new 220 area code.
 
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.
 
What will remain the same?
  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You can still dial just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you will still dial
these codes with just three digits.
 
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the following website for more information: http://www.puco.ohio.gov.

 New 959 Area Code is coming to Connecticut 

To ensure a continuing supply of new telephone numbers in the geographic area served by the 860 area code, the Connecticut Public Utilities Regulatory Authority has approved the activation of the new 959 area code to cover the same geographical area as the 860 area code.

What is an Area Code Overlay?
 
An overlay is the addition of another area code (959) to the same geographic region as existing area codes (860). This overlay does not require you to change your existing area code or phone number or how you dial your local calls. Continue to dial Area Code + 7 digit telephone number (10 digits) for all local calls.
 
Who Will be Affected and When Will the Change Begin?
 
Beginning August 30, 2014, Connecticut customers requesting new service, an additional line, or in some cases, moving their service may be assigned a number in the new 959 area code. The 959 area code will co-exist everywhere in Connecticut with the 860 area code.
 
What Will You Need to Do?
 
Customers should continue to identify their telephone number as a ten digit number (Area Code + 7 digit telephone number), and include the area code when giving the number to their friends, family, business associates and customers, etc.  Customers should ensure that all services, automatic dialing equipment, or other types of equipment recognize the new 959 area code as a valid area code.  Some examples are life safety systems, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, mobile phone contact lists, call forwarding settings, voicemail services, and similar functions. Be sure to check your business stationery, advertising materials, personal checks, and your personal or pet ID tags to ensure the area code is included in your telephone number.  Remember that all local calls must be programmed using 10-digits and you will need to add “1” for all long distance calls.
 
What Will Remain the Same?
 
  • Your telephone number, including current area code, will not change.
  • You will continue to dial area code + telephone number for all local calls.
  • You will continue to dial 1+ area code + telephone number for all long distance calls.
  • What is a local call now will remain a local call.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • You can still dial just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you will still dial these codes with just three digits.
 
Who May You Contact with Questions?
 
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service. You can also visit the Connecticut Public Utilities Regulatory Authority’s website at http://www.ct.gov/pura/site/default.asp.

 

 

Area Code Overlay Approved for the Tennessee 615 Area Code
 
To ensure a continuing supply of telephone numbers, the new 629 area code will be added to the area served by 615. This is known as an area code overlay. Get ready to change the way you dial your local calls! 

What is an area code overlay?
An overlay is the addition of another area code (629) to the same geographic region as an existing area code (615).
An overlay does not require customers to change their existing area code.
 
Who will be affected?
The 615 area code generally covers the north-central portion of the state of Tennessee serving communities such as Franklin, Gallatin, Hendersonville, Lebanon, Murfreesboro, Nashville and Springfield.  The new 629 area code will serve the same geographic area currently served by the existing 615 area code.
 
What will be the new dialing procedure?
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 615 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number. The same dialing procedure will apply to telephone numbers assigned to the new 629 area code.
 
When will the change begin?
Effective July 26, 2014, you should begin using the new dialing procedures whenever you place a call from the 615 area code. If you forget and dial just seven digits, your call will still be completed.
 
Beginning February 28, 2015, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
 
Beginning March 28, 2015, new telephone lines or services may be assigned numbers using the new 629 area code.
 
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.
 
What will remain the same?
  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You will continue to dial 1+ area code + telephone number for all long distance calls.
  • You can still dial just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community you will still dial these codes with just three digits.
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the following website for more information: Tennessee Regulatory Authority (TRA) at www.tn.gov/tra/dockets/1100018.htm



New 346 Area Code is Coming to the Houston area of Texas 
 
To ensure a continuing supply of new telephone numbers in the geographic area served by area codes 281, 713, and 832, the Public Utility Commission of Texas has approved the addition of the new 346 area code to cover the same geographical area as existing area codes 281, 713, and 832. 
 
What is an area code overlay?
An overlay is the addition of another area code (346) to the same geographic region as existing area codes (281/713/832). This overlay does not require you to change your existing area code or phone number or change how you dial your local calls. Continue to dial Area Code + 7 digit telephone number (10 digits) for all local calls.
 
Who will be affected and when will the change begin?
The 281/713/832 area code overlay complex generally covers the greater Houston area including portions of Harris, Fort Bend, Waller, Austin, Montgomery, San Jacinto, Liberty, Chambers, Galveston and Brazoria counties.
 
Beginning July 1, 2014, Texas customers requesting new service, an additional line, or in some cases, moving their service may be assigned a number in the new 346 area code. The 346 area code will co-exist everywhere in the Houston area with the 281/713/832 area codes. 
 
What will you need to do?
Customers should continue to identify their telephone number as a ten digit number (Area Code + 7 digit telephone number), and include the area code when giving the number to their friends, family, business associates and customers, etc.  Customers should ensure that all services, automatic dialing equipment, or other types of equipment recognize the new 346 area code as a valid area code.  Some examples are life safety systems, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, mobile phone contact lists, call forwarding settings, voicemail services, and similar functions. Be sure to check your business stationery, advertising materials, personal checks, and your personal or pet ID tags to ensure the area code is included in your telephone number.  Remember that all local calls must be programmed using 10-digits and you need to add “1” for all long distance calls.
 
What will remain the same?
  • Your telephone number, including current area code, will not change.
  • You will continue to dial area code + telephone number for all local calls.
  • You will continue to dial 1+ area code + telephone number for all long distance calls.
  • What is a local call now will remain a local call.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • You can still dial just three digits to reach 911. 
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the following web site for more information:  http://www.puc.texas.gov/
 

Area Code Overlay Approved for the Nevada 702 Area Code

 
To ensure a continuing supply of telephone numbers, the new 725 area code will be added to the area served by 702. This is known as an area code overlay. Get ready to change the way you dial your local calls!
 
What is an area code overlay?
An overlay is the addition of another area code
(725) to the same geographic region as an existing
area code (702). An overlay does not require
customers to change their existing telephone
number which includes the area code.
 
Who will be affected?
The 702 area code generally covers all of Clark
County and principally the greater Las Vegas area,
serving communities such as:
Boulder City
Henderson
Las Vegas 
Laughlin
Mesquite
Moapa Valley
North Las Vegas
Spirit Mountain

 
What will be the new dialing procedure?
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 702 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number.
 
When will the change begin?
Effective August 3, 2013, you should begin using the new dialing procedures whenever you place a call from the 702 area code. If you forget and dial just seven digits, your call will still be completed.
 
Beginning May 3, 2014, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
 
Beginning June 3, 2014, new telephone lines or services may be assigned numbers using the new 725 area code.
 
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.
 
What will remain the same?
 

  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You will continue to dial 1+ area code + telephone number for all long distance calls.
  • You can still dial just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community you will still dial

these codes with just three digits.
 
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the  NV PUC website for more information: http://puc.nv.gov/.

Area Code Overlay Approved for the Indiana 812 Area Code
 
To ensure a continuing supply of telephone numbers, the new 930 area code will be added to the area served by 812. This is known as an area code overlay. Get ready to change the way you dial your local calls!

What is an area code overlay?
An overlay is the addition of another area code (930) to the same geographic region as an existing area code (812). An overlay does not require customers to change their existing area code.
 
Who will be affected?
The 812 area code generally covers the southern third of the state of Indiana serving communities such as Bloomington, Columbus, Evansville, New Albany and Terre Haute. The new 930 area code will serve the same geographic area currently served by the existing 812 area code. 
 
What will be the new dialing procedure?
To complete local calls, the new dialing procedure requires callers to dial area code + telephone number. This means that all calls in the 812 area code that are currently dialed with seven digits will need to be dialed using area code + telephone number. The same dialing procedure will apply to telephone numbers assigned to the new 930 area code.
 
When will the change begin?
Effective March 1, 2014, you should begin using the new dialing procedures whenever you place a call from the 812 area code. If you forget and dial just seven digits, your call will still be completed.
 
Beginning September 6, 2014, you must use the new dialing procedures, as described above for all calls. After this date, if you do not use the new dialing procedures, your calls will not be completed and a recording will instruct you to hang up and dial again.
 
Beginning October 6, 2014, new telephone lines or services may be assigned numbers using the new 930 area code.
 
What will you need to do?
In addition to changing your dialing procedures, all services, automatic dialing equipment, or other types of equipment that are programmed with a 7-digit number will need to be reprogrammed to use the new dialing procedures. Some examples are life safety systems, PBXs, fax machines, Internet dial-up numbers, alarm and security systems, gates, speed dialers, call forwarding settings, voicemail services, etc. You may also want to check your business stationery or advertising materials to ensure the area code is included.
 
What will remain the same?
 

  • Your telephone number, including current area code, will not change.
  • The price of a call, coverage area, or other rates and services will not change due to the overlay.
  • What is a local call now will remain a local call regardless of the number of digits dialed.
  • You can still dial just three digits to reach 911.
  • If 211, 311, 411, 511, 611, 711 or 811 are currently available in your community, you will still dial these codes with just three digits.

 
Who may you contact with questions?
 
If you have any questions regarding information provided in this notice, please call 888-211-4727 for mobile service or 800-877-4646 for residential service or access the following website for more information:  http://iurc.in.gov/.
 

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