Flowers to lead local efforts aimed at improving the customer experience, enhancing the LTE Plus network and increasing sales
OVERLAND PARK, Kan. (BUSINESS WIRE), January 14, 2016 - Glen Flowers joins Sprint (NYSE: S) as president of the Michigan, Kentucky and Indiana Region. Based in Detroit, he will be responsible for sales strategy, network oversight, customer service, marketing communications and general operations supporting the full portfolio of Sprint products and services from enterprise to consumer. Flowers will report to Kevin Crull, president of the Central Area.
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Flowers’ appointment follows Sprint’s announcement that it will restructure the company into four geographic areas – West, Central, Northeast and South – with targeted resources devoted to 17 top regions, including Michigan, Kentucky and Indiana. Under Flowers’ leadership the company will develop market-specific offerings serving the unique local needs of consumer and business customers.
“Our new regional structure positions Sprint to better connect with our customers and frontline associates so we can deliver even more competitive offers through a localized approach. Glen is a results-driven leader who knows what it takes to engage with and win customers on a local level. His industry experience, including previous positions at Sprint, makes him an incredibly valuable asset to our team.”
Kevin Crull, President, Central Area
The Central geographic area covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, western Pennsylvania, West Virginia and Wisconsin. It encompasses more than 533 company-owned or Sprint-branded retail stores.
“I’m excited to be back at Sprint as part of the new regional team. Our localized approach allows us to better serve existing customers and develop compelling offers to attract new ones. My team and I look forward to growing the company’s footprint across Michigan, Kentucky and Indiana.”
Glen Flowers, President, Michigan, Kentucky and Indiana Region
Flowers has nearly two decades of experience leading sales, marketing and operations teams. Most recently, Flowers served as a senior business consultant and executive advisor at GWF Consulting. Before that, he held leadership positions at Cricket Communications, Metro PCS and Sprint.
Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served more than 58.6 million connections as of Sept. 30, 2015, and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past five years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
Michelle Boyd, 913-315-3982