By Mark Elliott
December 11, 2013

I get asked pretty regularly, what’s the best phone available today?

Bigger the better; right? Sometimes we get hung up on more GHz, MHz and megapixels and overlook what’s really important in buying a phone.

The question you should ask is: What are the two or three things you’ll do most with your phone?

If you’re an audiophile, HTC One® might be a better fit than some of our other smartphones.

If you’re someone who just makes phone calls, Kyocera Kona might be a good fit.

Maybe you want to be able to take notes or sketch on your phone, then maybe
Samsung Galaxy® Note 3 is for you.

Physical keyboards aren’t as prevalent as they used to be, but some people prefer typing on one instead of using a virtual keyboard. Maybe you want BlackBerry® Q10 or Motorola Admiral™.

If you’re like me and always worried about damaging your phone, Kyocera Torque might fit the bill.

There isn’t a one size fits all device out there, so before you start shopping, I’d spend a few minutes thinking about the answers to a few questions:
  1. What are the two or three things you’ll do most with your phone? Music, Pictures, Web Surfing, Email, Text Messaging?
  2. Do I want a smartphone or something more basic?
  3. What size device do I want?
  4. Touchscreen or not?
  5. What operating system appeals to me?
When you visit a store, be sure to spend a few minutes with a sales rep. They can tell you about the top features of each of the phones we offer.

Spend a few minutes holding some different models. Some people absolutely love a smartphone with a 5.5-inch touchscreen display. For others, that’s just too much to fit in the palm of their hand.

If you want help setting up your phone, take advantage of Sprint Ready Now. Our trained retail associates will work one-on-one with you to personalize your phones, set up features and demonstrate how phones work – before you leave the store. Sprint customers can choose how much or how little they want to learn about the features and applications on their phone. If you’re too busy that day, you can also set up an appointment to return at your convenience.

Your satisfaction matters, and it’s important you leave our stores happy with your purchase.

Mark Elliott is a communications manager for the Wireless Devices team at Sprint. Based in Boston, he works primarily with BlackBerry and Samsung devices and is well versed in the company’s business devices, push-to-talk products and tablets. Mark can be reached at