Jones to lead local efforts aimed at improving the customer experience, enhancing the LTE Plus network, and increasing sales
ATLANTA (BUSINESS WIRE), November 20, 2015 - Jaime Jones has been named Sprint (NYSE: S) area president of the South. Based in Atlanta, he will be responsible for sales strategy, network oversight, customer service, marketing communications and general operations supporting the full portfolio of Sprint products and services from enterprise to consumer across 10 Southern states and Central Texas. Jones will continue reporting to Sprint CEO Marcelo Claure. Jones will remain in his current position as president of postpaid and general business until the new regional structure is completely rolled out next year.
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Jones’ appointment follows Sprint’s announcement that it will restructure the company into four geographic areas – West, Central, Northeast and South – with targeted resources devoted to 19 top markets, including Atlanta, Charlotte, Dallas, Miami, and Oklahoma City in the South. Under Jones’ leadership the company will develop market-specific offerings serving the unique local needs of consumer and business customers.
“Our new regional structure puts us closer to our customers, enabling us to serve them even better in 19 of our most important markets. Jaime has done an incredible job leading Sprint’s postpaid business and that’s why I’m confident that his presence in the South will help us win across that region.”
Marcelo Claure, CEO
The South geographic area covers Alabama, Arkansas, Georgia, Florida, Louisiana, Mississippi, North Carolina, Oklahoma, South Carolina, Tennessee, and Central Texas. It encompasses more than 700 retail stores and employs approximately 10,000 people spanning sales, customer care, operations, network, finance, legal, IT and marketing.
“This is an exciting time for Sprint in the South, with our network performing better than ever and customers enjoying the savings from our competitive wireless plans. The creation of this new regional structure is all about positioning Sprint for even bigger and better success. I’m excited about the year ahead and our focus on wireless consumers in the South.”
Jaime Jones, Area President, South
Jones is president of the Postpaid and General Business organization for Sprint. In this role, he oversees consumer and general business sales strategy and distribution, sales and operations of more than 3,000 company-owned and indirect partner-owned stores, national retail, Telesales and Web sales channels.
Before being named to this role in 2014, Jones was responsible for the consumer sales strategy, distribution and customer experience for Sprint’s Postpaid and Prepaid product brands. Jones has also served Sprint as senior vice president for the General Business and Public Sector organizations, as well as numerous vice president roles at the area, regional and national levels for Local, Emerging and Mid-Markets and General Business units.
Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served more than 58.6 million connections as of September 30, 2015 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past five years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.