October 13, 2015
By Kathleen Dunleavy, Manager- Corporate Relations 

We’ve heard from our customers that personalized customer service is important. At Sprint, we deliver – literally. With our Direct 2 You service, we’ve found a way to save time and bring top-notch customer service and wireless support directly to our customers, when and where they want, for free.
 
Direct 2 You service delivers new phones to customers from coast to coast, including New York, Los Angeles, Atlanta and Denver. Today we announced availability in more areas, such as Charlotte, N.C., Cincinnati, Las Vegas, Nashville, New Orleans, Pittsburgh, and Salt Lake City. To find out if your area is served, please check out your ZIP code online.
If you’re at work, at home or at the corner coffee shop, you can request your new Sprint phone be delivered and customized to your preferences where you are and at just about any time you want, eliminating the hassle of driving or walking to a store.
 
Let’s say you want a new iPhone 6s; simply sign up online or call 844-347-2968, and the new phone will be delivered to you at the specified address and desired time. A Sprint expert will even help you transfer content from your old device to your new phone, including contacts, pictures, games and apps, and ensure the device is ready to go.
 
In addition to an already robust list of metropolitan areas, customers in the following areas can now enjoy the retail experience brought to their front door:

Indiana: Indianapolis
Kentucky: Lexington, Bowling Green
Louisiana: New Orleans, Baton Rouge, Lafayette
Nevada: Las Vegas, Henderson, Paradise, Spring Valley
North Carolina: Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Asheville
Ohio: Cincinnati, Cleveland, Columbus, Akron, Canton, Dayton
Pennsylvania: Pittsburgh
Tennessee: Nashville, Clarksville, Franklin, Jackson
Utah: Salt Lake City, Ogden, Sandy, Layton, Provo, Park City
 

 
Look for more announcements as we expand Direct 2 You even more!