February 13, 2009

Wireless Network Improvements Result in J.D. Power and Associates Award for Wireless Call Quality in Southwest Region, Including the Show-Me State

ST. LOUIS--(BUSINESS WIRE)--Feb. 13, 2009-- Sprint (NYSE:S) wireless customers in St. Louis and throughout Missouri should experience even better wireless service as a result of recent local network enhancements. Sprint invested $37.7 million throughout the Show-Me State in 2008, with $25.6 million of it invested in St. Louis.

“Our customers depend on, and enjoy, high-quality voice services and dependable mobile broadband service,” said Steve Brandon, director of area engineering. “By enhancing coverage and capacity in the area, across both of our wireless networks, Sprint is making it easier than ever for customers to cut the cord or landline phone to save money and go completely wireless.”

Local network enhancements include:

  • South Kirkwood Road in St. Louis near Vianney High School and Sunset Hills Shopping Plaza
  • Tesson Ferry Road in St. Louis near Concord Village
  • Feise Road in O’Fallon between Hanley Road and Stoney Brook Drive

Since 2006, Sprint has invested more than $15 billion in capital largely to enhance its networks nationally. Across the country, thousands of cities received the benefit of this major investment. Sprint’s wireless networks continue to perform at their best-ever levels and independent third-party reports confirm very strong network performance relative to the competition. This is evidenced by the recent J.D. Power and Associates award for “Highest Call Quality Performance Among Wireless Cell Phone Users in the Southwest Region (KS, MO, OK, AR, and TX) in a Tie” by J.D. Power and Associates (Source: J.D. Power 2008 Wireless Call Quality Performance Study – Volume 2, Sept. 4, 2008).*

Based on our internal metrics, dropped and blocked call rates continue to be at all-time lows with double-digit, year-over-year improvement from December 2007 to December 2008.

Current and prospective customers can view coverage maps using the Sprint Coverage Tool, which is available at www.sprint.com/coverage and at self-service, touch-screen kiosks at many Sprint retail stores.

* Sprint Nextel received the highest numerical score among wireless service providers in the proprietary J.D. Power and Associates 2008 Wireless Call Quality Performance StudySM Vol. 2. Study based on 22,407 consumer responses measuring six providers in the Southwest region (AR, KS, MO, OK, TX) and measures opinions of wireless users about the call quality of their service. Proprietary study results are based on experiences and perceptions of consumers surveyed in February-June 2008. Your experiences may vary. Visit jdpower.com

* Dependability based on independent, third-party drive tests for 3G data connection success, session reliability and signal strength for the top 50 most populous markets, June to November 2008.

About Sprint Nextel

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two wireless networks serving nearly 51 million customers at the end of the third quarter 2008; industry-leading mobile data services; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. For more information, visit www.sprint.com.

Source: Sprint

Candace Johnson