Sprint Jointly Awarded #1 Ranking in Network Reliability and Call Performance in New Haven, Connecticut
New pricing offers the best value in wireless making it a great time to switch to Sprint
NEW HAVEN, Conn. (BUSINESS WIRE), October 23, 2014 - Sprint (NYSE:S) today announced that its all-new network in New Haven, Connecticut, shared first-place for network reliability along with a joint first-place RootScore® Award in call performance, according to a recent report by independent mobile analytics firm RootMetrics®.
“We’ve been working hard to make improvements and we’re proud to report that Sprint customers in New Haven now have one of the most reliable networks, providing the strongest data and call connectivity as well as text performance,” said Joe Meyer, vice president of Sprint Network Performance. “With our new pricing plans offering the best value in wireless, there’s never been a better time to switch to Sprint.”
Sprint has been building an all-new network in New Haven and the surrounding areas. As part of the overhaul, the company has transformed its network to deliver faster data speeds than before, along with improved call quality. Network improvements include:
Looking ahead, Sprint will continue to invest in its Connecticut network by implementing new technologies and techniques to make the network more efficient and deliver improved performance and faster data speeds.
Best Value in Wireless
In addition to offering an all-new network, Sprint is also committed to providing U.S. consumers and businesses the best value in wireless, with plans that include double the data compared to AT&T and Verizon Wireless at the same or lower monthly price. With the Sprint Family Share Pack, Sprint offers double the sharable data1 for smartphones, basic phones, tablets and mobile broadband devices. Sprint also offers customers unlimited talk, text and data for $60 per month with the Sprint $60 Unlimited Plan – a $20 savings per month compared to T-Mobile’s $80 unlimited plan2. In addition, Sprint Business Share plans are available for any mobile device and offer the flexibility for businesses to select data plans at competitive prices for almost any data need, up to 800GB for up to 100 lines.
RootMetrics, an independent mobile analytics firm that offers insights into the consumer mobile experience, tests the networks of all four major wireless carriers in the U.S. twice per year. The company provides objective, unbiased assessments of performance across a broad range of consumer-oriented mobile activities including data usage, calling, and texting. Network reliability measures a customer’s ability to establish and keep a data connection, make and retain a call, and send and receive texts.
Rankings are based on RootMetrics New Haven (September 2014) RootScore Report for mobile performance as tested on best available plans and devices on 4 mobile networks across all available network types. The RootMetrics award is not an endorsement of Sprint. Your results may vary. See www.rootmetrics.com for details.
Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served more than 54 million customers as of June 30, 2014 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The American Customer Satisfaction Index rated Sprint as the most improved U.S. company in customer satisfaction, across all 43 industries, over the last six years. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America in 2011, 2012 and 2013. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
1To improve the data experience for the majority of users, throughput speeds may be limited, varied or reduced on the network.
2Compared to T-Mobile’s $80 Simple Choice Plan with unlimited high-speed data, unlimited International text and data features, Rhapsody unRadio and 5GB of tethering per mo. See carrier website for additional details.
Adrienne Norton, 425-256-7014