October 11, 2006
Sprint Launches Power Network Coverage Tool Making It Easier For Customers to Check Network Coverage
New interactive maps give customers the power to ensure network coverage exists where they live, work and travel
RESTON, Va. — 10/11/2006
As part of its ongoing effort to put the power of its networks in the hands of customers, Sprint (NYSE: S) today announces the launch of its Power Network Coverage Tool that will enable customers to access detailed coverage maps which zoom down to the street address level and display network signal strength.
By entering an address or zip code, the maps will offer customers the ability to view the availability of wireless coverage on both the Nextel National NetworkSM and the Nationwide Sprint PCS NetworkSM, along with signal strength information. Customers will also be able to check the availability of Sprint's high-speed Power VisionSM data service. Sprint leads the wireless industry in data adoption, operates the largest mobile broadband network, and now is the first wireless carrier to show street-level coverage for EV-DO services.
Another bonus of the tool is that customers can also view the location of recently added cell sites in many areas.
"Sprint is committed to improving customer satisfaction and with the Power Network Coverage Tool we are now able to tell customers what the quality of the network is based on where they live and work," said Tim Kelly, president of customer management for Sprint. "We have heard our customers, and the launch of this tool represents a significant change to how we sell our service and another dramatic step in educating our customers on the service quality of our network."
Available to customers both online at www.sprint.com/coverage and at self-service touch-screen kiosks at approximately 800 Sprint retail stores, the interactive Power Network Coverage Tool will be simple to use and help set network coverage expectations for customers before they actually sign up for wireless service. By demonstrating coverage of multiple networks, customers can also better determine which network best suits their needs.
Sprint expects its mapping tool will give customers the opportunity to enjoy great value and unmatched wireless capabilities on any of its powerful networks. And, the new tool will help to ensure customers have all of the facts upfront about the strength of the network before choosing a wireless carrier, helping to build trust between Sprint and the customer at the onset.
Shortly after launch, Sprint plans to introduce several industry-first features that will provide customers visibility into where Sprint plans on further enhancing coverage. As part of these enhancements customers will be able to view future cell site locations within 60 days of planned build out. Later this year when Sprint rolls out its upgraded EV-DO Revision A mobile broadband network, which provides more capacity and faster data rate speeds, customers will be able to view EV-DO Revision A coverage on the Power Network Coverage Tool as well.
"This is a service we're proud to begin offering our customers," said Kelly. "It's important to Sprint that our customers not only continue to have the highest quality network, but the satisfaction of knowing we put the power of Sprint service in their hands."
About Sprint Nextel
Sprint Nextel offers a comprehensive range of communications services bringing mobility to consumer, business and government customers. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two robust wireless networks offering industry leading mobile data services; instant national and international walkie-talkie capabilities; and an award-winning and global Tier 1 Internet backbone. For more information, visit www.sprint.com.
The Power Network Coverage Tool is designed to tell customers where Sprint Nextel estimates a wireless device will work, but it is not a guarantee of coverage. Factors both within and beyond Sprint Nextel's control (network problems, software, signal strength, a customer's wireless device, structures, buildings, weather, geography, foliage, topography, etc.) may impact the quality of service.