February 01, 2010
Sprint Mobile Integration Now Supports Unified Communications with Tango Networks
Sprint has the assets to uniquely enable customers to fully integrate their Sprint CDMA phones with the unified communications environment via Sprint Mobile Integration. In addition to supporting Cisco Unified Communications Manager and Avaya Communications Manager, Tango Networks' Abrazo significantly expands the portfolio of PBX solutions that can benefit from Sprint Mobile Integration. An innovative, IP-based fixed mobile convergence (FMC) solution,Sprint Mobile Integrationallows enterprises to extend the capabilities of a PBX or UC system to their employees' Sprint mobile phone.
Additional benefits include:
"Increasing employee accessibility and productivity while better managing costs are top priorities of our customers," said Paget Alves, president of Business Markets Group, Sprint. "Sprint's relationship with Tango Networks enhances our ability to fully enable mobile unified communications, allowing employees to work virtually anytime, anywhere. We are confident that our collaboration will help achieve these goals while enhancing our customers' overall communications experience."
Sprint Mobile Integration, along with SIP Trunking and Global MPLS, is the foundation for enabling unified communications solutions. Last year, Sprint announced how it is collaborating with industry leaders to enable UC to help businesses and government agencies increase productivity and customer satisfaction while driving down costs.
This year, Sprint earned a #1 ranking for Voice Services Satisfaction and a matching #1 ranking for Data Services Satisfaction among enterprise business customers - outperforming rivals AT&T, Verizon and T-Mobile. The rankings were part of a survey of business customers conducted by the leading industry analyst firm, Yankee Group, and MobileEnterprise Magazine. Sprint also recently received a Nemertes 2009 Pilothouse award for MPLS Services, ranking highest overall in each evaluation category - value, customer service and technology.
"With convergence, the mobile phone becomes an extension of a company's business communications infrastructure," said Alastair Westgarth, chief executive officer and president at Tango Networks. "By adding Tango Networks' Abrazo to Sprint Mobile Integration, Sprint is providing its entire enterprise customer base the means to transparently extend their unified communications to their Sprint mobile phone."
Tango Networks' Abrazo products give telecommunications providers the competitive advantage to grow market share and increase revenues by tightly integrating enterprise customers with the mobile network based on its unique federated architecture. The Abrazo enables any Sprint CDMA mobile phone to become an extension of the corporate PBX or UC system on the mobile network. This functionality enables businesses to gain control over mobile usage and to offer superior features to promote productivity.
Sprint Mobile Integration is available through its Business Markets Group (BMG), which is composed of sales, support, marketing and operations personnel solely dedicated to enterprise, small and medium-sized business and public sector customers. BMG delivers wireless, wireline and converged solutions for companies, drawing on a dependable nationwide 3G mobile broadband network, 4G capabilities that are well ahead of Sprint's competition, the fastest national push-to-talk network,* and a comprehensive solutions portfolio of devices and applications.
For more information on Sprint's converged solutions, visit http://www.sprint.com/convergence or contact your Sprint account team. To join in the latest discussions and learn more about business solutions available through IP convergence, visit the Seamless Enterprise blog at http://www.seamlessenterprise.com.
About Sprint Nextel
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two wireless networks serving more than 48 million customers at the end of the third quarter of 2009 and the first and only 4G service from a national carrier in the United States; industry-leading mobile data services; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The company's customer-focused strategy has led to improved first call resolution and customer care satisfaction scores. For more information, visit http://www.sprint.com.
About Tango Networks
Tango Networks integrates mobile phones into the corporate enterprise, enabling any mobile phone to become a true extension on the enterprise unified communications or PBX network. With the award-winning Abrazo, enterprises benefit from cost savings and control over mobile service while enabling employees to be more responsive to business needs by providing advanced UC and desk phone capabilities on any mobile device. Tango Networks' Abrazo leverages the true power of fixed-mobile convergence, fixed-mobile substitution and unified communications to meet an enterprise's continuously evolving business and technology needs. Two phones. One solution. That's Tango. For more information, visit http://www.tango-networks.com.
* "Fastest" based on initial call setup time.