Sprint Named Enterprise and Midmarket Trusted Advisor by Nemertes Research
Businesses agree that Sprint understands how to help them rise to the challenges of change, complexity and competition by empowering their people
OVERLAND PARK, Kan. (BUSINESS WIRE), October 27, 2014 - Sprint Business (NYSE: S) has been named a Trusted Advisor for the Enterprise and Midmarket segments by Nemertes Research, a research-advisory and strategic-consulting firm that specializes in quantifying the business value of emerging technologies.
Sprint is only one of six companies, and the only wireless company, receiving this dual accolade, as selected from interviews and surveys of more than 1,000 IT professionals rating the vendors they consider “vital to achieving their business and technology goals.”
The study provided insight from IT professionals who ranked Sprint as a trusted advisor, which is involved in helping to set and usually execute on business-technology strategy. Some of the common characteristics that propelled Sprint into this elite group include successful performance for business customers, technology expertise, trustworthy character, effective customer relations, and a history of innovation.
“Sprint works to provide the best solution,” said the IT director for a retailer.
“The job of IT leaders is becoming more complex by the day, and they need help with everything from mobile-enabling their business to effectively leveraging the cloud to becoming more innovative,” says Robin Gareiss, president and co-founder of Nemertes Research. “In this demanding environment, they need trusted advisors to provide objective guidance. Based on detailed ratings from enterprise and midmarket IT professionals for two years, Sprint consistently is filling the role of trusted advisor.”
“The Sprint Business team is a trusted extension of our customers’ operations, as we have demonstrated that we can take on the role as their CIO and help them to deliver on their full potential,” said Matt Carter, president-Sprint Business. “As the only wireless carrier to achieve the Trusted Advisor for the Enterprise and Midmarket segments in 2014, Sprint is leading the way in innovation and delivering the tools that enable businesses to better equip themselves now for the way work gets done in the future. Helping businesses large and small understand and harness advanced collaboration and mobility tools is our forte, with the goal of keeping their employees engaged, productive and working better together so the business can grow faster.”
In 2013, Sprint was recognized as an “Enterprise Trusted Advisor” in the first year of the Nemertes Enterprise Trusted Advisor™ program. In previous years, Sprint received the Nemertes Pilothouse award for MPLS Services. As the Top Provider among Market Challengers, Sprint achieved highest scores in customer service and value within the category, while remaining consistently strong in technology.
About Nemertes Research
Nemertes Research is a research-advisory and strategic-consulting firm that specializes in analyzing and quantifying the business value of emerging technologies. You can learn more about Nemertes Research at www.nemertes.com.
About Sprint Business
Sprint Business provides a range of simple, flexible services that help workforces to collaborate, mobilize and accelerate. As work changes, the winners will be the businesses that remove obstacles to best empower their employees to drive business success. Our solutions are designed specifically to help our customers' people work better together, be more engaged and enjoy their jobs more. To learn more, visit www.sprint.com/futureofwork and join the conversation.
Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served more than 54 million customers as of June 30, 2014 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The American Customer Satisfaction Index rated Sprint as the most improved U.S. company in customer satisfaction, across all 43 industries, over the last six years. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America in 2011, 2012 and 2013. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
John Votava, 949-748-3403