Preparations Include Added Capacity to Local Networks, Staging Equipment and Supplying Devices to Local Public Safety Agencies
FARGO, N.D.--(BUSINESS WIRE)--Mar. 27, 2009--
As residents in and around the Red River Valley continue to prepare for
flooding, Sprint (NYSE: S) has taken strategic steps to manage potential
service impacts and equip local public safety officials with
interoperable wireless resources for their restoration and recovery
Sprint’s preparations include:
Enhancing capacity on its Nationwide Sprint Network by 26 percent and
on its Nextel National Network by 48 percent in Fargo, N.D. and
Staging backup generators in key locations near the Red River and
identifying additional generators in its Minneapolis facilities for
In areas most susceptible to flood damage, Sprint is raising the
elevation level of its network properties; and
Providing the Moorhead (Minn.) Police Department and Bloomington
(Minn.) Fire Department with Sprint Mobile Broadband Cards and Nextel
Direct Connect® handsets for interoperable communications.
“Sprint networks in the Red River Valley area were built following the
1997 Red River flood and constructed outside of the 100-year flood
plain, and our aggressive preparations will help mitigate any impacts to
our network and the wireless experience of our customers, included first
responders and public safety organizations,” said Brian Chase, manager
of Sprint network field services in the Upper Plains.
Additionally, Sprint retail stores in Fargo and Grand Forks, N.D. will
remain open with regular operating hours to service customers in need of
wireless devices and accessories. These stores are located at 4501 15th
Avenue SW, Suite 107, Fargo, N.D., 701-271-8255 and 2855 10th
Avenue North, Suite 600, Grand Forks, N.D., 701-610-9701.
Customers also can take proactive steps in times of a flood. Sprint
offers the following consumer tips to prepare for a possible flood event:
Keep your wireless phone and backup batteries charged, but be aware
that an interruption of wireline and commercial power could affect
If possible, get extra batteries and charge them.
In times of commercial power outages, a car adapter for your wireless
phone should enable you to recharge the battery.
Keep phones and necessary accessories in a sealed plastic bag to avoid
Load family and emergency numbers into your wireless phone.
Wireless networks sometimes experience heavy voice traffic during
emergency events, so try sending a text message rather than making a
“The resources that Sprint’s Emergency Response Team provides in terms
of resilient wireless communications between our incident management
team on-the-scene and the emergency operations and command center are
crucial in times of disaster,” said Ulie Seal of the Bloomington (Minn.)
Fire Department. “Instant and reliable connections during an emergency
situation are key to any successful public safety agency.”
The Sprint Emergency Response Team (ERT) is prepared to assist first
responders, enterprise organizations and relief agencies with
communication devices including Nextel Direct Connect®
handsets with Direct Connect® and Direct Talksm
and additional SatCOLTS. Direct Talksm enabled handsets can
communicate off-network via push-to-talk with other Direct Talksm-capable
handsets completely independent of any wireless network. Another
critical resource Sprint provides public sector and first responder
teams is the Sprint ERT’s Go-Kit™. These kits provide business and first
responders immediate access to mobile communications tools for
emergencies, including fully-charged cell phones and wireless Broadband
cards. These devices have a dedicated hotline for instant activation as
Public safety officials seeking information about services from the
Sprint Emergency Response Team, should call 1-888-639-0020 or email ERTRequests@sprint.com.
ABOUT SPRINT NEXTEL
Sprint Nextel offers a comprehensive range of wireless and wireline
communications services bringing the freedom of mobility to consumers,
businesses and government users. Sprint Nextel is widely recognized for
developing, engineering and deploying innovative technologies, including
two wireless networks serving more than 49 million customers at the end
of the fourth quarter 2008; industry-leading mobile data services;
instant national and international push-to-talk capabilities; and a
global Tier 1 Internet backbone. For more information, visit www.sprint.com.
*“Dependable” based on independent, third-party drive tests for
3G data connection success, session reliability and signal strength for
the top 50 most populous markets from June 2008 to November 2008.
Source: Sprint Nextel
Crystal Davis, 571-288-6806