Sprint.com

Sprint 4G LTE expands to 382 markets, including Detroit; Rochester, N.Y.; Manchester, N.H.; and Winston-Salem, N.C.

OVERLAND PARK, Kan. (BUSINESS WIRE), February 24, 2014 - Sprint (NYSE:S) today announced that customers in Salt Lake City and Jacksonville, Fla. now have access to Sprint SparkTM and High-Definition (HD) Voice. Sprint’s all-new nationwide 4G LTE network now covers 382 markets, including new markets Detroit; Rochester, N.Y.; Manchester, N.H.; and Winston-Salem, N.C. Sprint expects to cover 250 million people with 4G LTE by mid-year.

Sprint Spark is built for data and designed to deliver peak wireless speeds of 60Mbps today on capable devices, with the potential for speeds three times as fast by late next year.1 It’s the difference between being the first to post and the last to like. It’s stutter-free video chat on-the-go and mobile gaming that leaves lag behind. Sprint Spark, a unique combination of network technologies, spectrum capacity and tri-band devices, is designed to greatly improve the performance of video and other bandwidth-intensive applications, including new generations of online gaming, virtual reality and advanced cloud services.

Customers in Salt Lake City and Jacksonville can also now experience HD Voice, a new Sprint standard for mobile phones where background noise is virtually eliminated and sound quality is dramatically enhanced.2 HD Voice is designed to provide a better experience than a landline. A typical phone without HD Voice offers four octaves of sound, but a phone with HD Voice offers seven (10 octaves is considered perfect hearing).

“Sprint’s all-new network offers significantly improved speeds, coverage and call quality,” said Bob Azzi, Sprint chief network officer. “With powerful speeds and a low-cost, unlimited data option within their Sprint Framily plan, our customers can download, stream and post as much as they want without watching the clock or worrying about expensive overage fees.”

According to a January 2014 report by RBC Capital Markets, customers noticed a significant performance improvement in Sprint Spark markets. The multimarket customer survey found a 13 percentage point improvement in customer perception of data quality, and a 17 percentage point improvement in customer perception of voice quality.

Sprint Spark is available in the following 16 cities: Austin, Texas; Baltimore; Chicago; Dallas; Fort Lauderdale, Fla.; Fort Worth, Texas; Houston; Jacksonville, Fla.; Kansas City; Los Angeles; Miami; New York; Philadelphia; Salt Lake City; San Antonio, Texas; and Tampa, Fla. Sprint 4G LTE, available in 382 cities, also benefits customers of Sprint’s prepaid brands – Boost Mobile and Virgin Mobile USA.

Sprint Framily Plan

Innovation at Sprint is not limited to advances with the network. Customers with Sprint Spark-enabled devices can select the new Sprint FramilySM Plan – a pricing program available to new and existing customers that lets consumers decide who they consider family. The more people added to the group, up to 10 phone lines, the greater the savings for everyone on the plan. Build a group of at least seven people and everyone gets unlimited talk, text and 1GB of data for $25 per month per line (pricing excludes taxes and surcharges). For only $20 per month per line, Sprint Framily Plan members can buy up to unlimited data, and they are eligible for a new phone every year. Unlimited features are while on the Sprint network.

About Sprint

Sprint (NYSE: S) offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint served more than 55 million customers at the end of the of 2013 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The American Customer Satisfaction Index rated Sprint as the most improved company in customer satisfaction, across all 47 industries, during the last five years. Sprint has been named to the Dow Jones Sustainability Index (DSJI) North America in 2011, 2012 and 2013. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.

1 Sprint Spark actual deployment plans and speeds will be determined over time based on many factors, including build economics and the availability of equipment, devices and applications.
2 HD Voice capability requires call between two Sprint HD Voice enabled devices on upgraded areas of the Sprint network.

 

Contact(s):

Sprint
Media Contact:
Kelly Schlageter, 703-592-8809
Kelly.A.Schlageter@sprint.com


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