Sprint.com

December 07, 2016

Sprint Waives Fees to Indonesia Following Earthquake

OVERLAND PARK, Kan. – December 7, 2016 – Effective today through December 10, 2016, Sprint (NYSE:S) is waiving all international call and SMS charges to Indonesia for Sprint, Boost and Virgin Mobile customers in the U.S., and for roaming voice and SMS for Sprint customers in Indonesia following today’s deadly earthquake. Charges will be automatically waived during the time specified.

Customers are encouraged to use text messaging when possible due to high call volumes and possible network congestion in the local area.
 
“The earthquake in Indonesia and the resulting loss of life are tragic,” said Marcelo Claure, Sprint president and CEO. “During a time like this, we want to do our part to help our customers stay connected with their loved ones.”
 
Customers can sign in to their My Sprint account to enable international calling before attempting to make a call. They can also chat with a Sprint International Representative. Customers may cancel international calling at any time following the effective period.
 
About Sprint:
Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served 60.2 million connections as of Sept. 30, 2016 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past five years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.


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