September 17, 2009
Unified Communications Enable Mobile Work Forces, Results in Significant Environmental and Operational Benefits
In May, Sprint (NYSE: S) announced how it is collaborating with industry leaders Cisco, IBM and Microsoft Corp. to help enable unified communications for businesses and government agencies to increase productivity and customer satisfaction while driving down costs. Deploying unified communications can support green initiatives by enabling companies and employees to reduce their environmental impact through reduced commuting and travel. Businesses can even consider reducing office space, thus reducing the carbon emissions created by power consumption, by enabling a "work anywhere" situation for employees.
In 2005, Sprint started providing the tools necessary for certain employee groups to work nearly anywhere. When Sprint's deployment of unified communications began last year, it helped to accelerate mobile work force enablement by eliminating the desk phone and tying voice capabilities to a laptop via VoIP with unified voicemail. As a result, Sprint has reduced office space and employees can eliminate or reduce their commute, both leading to decreased carbon emissions.
"As a leader among telecommunications companies in environmentally responsible initiatives, Sprint is fully engaged in ensuring that it does its part to incorporate sustainability into every part of its business, from wireless recycling to renewable energy in its networks," said Paget Alves, president of Business Markets Group, Sprint. "Providing our customers tools to minimize their environmental footprint is also a priority. Unified communications can help accelerate the process of enabling a mobile work force, which brings significant environmental and operational benefits for our business customers."
Sprint recently announced new environmental initiatives, including becoming the first U.S. wireless carrier to establish a set of environmental design criteria for future devices and a commitment to reduce paper usage by 30 percent during the next five years. Sprint also has an aggressive industry-first goal of reaching a 90 percent phone collection rate for reuse/recycling, compared with annual wireless device sales, by 2017. Since 2001, Sprint wireless recycling programs have diverted nearly 18 million cell phones from landfills for reuse or recycling. Wireless recycling is one of Sprint's key environmental priorities.
Sprint's enablement of unified communications, leveraging the company's Global MPLS network in combination with Sprint SIP Trunking and Mobile Integration, is available through Sprint's newly formed Business Markets Group (BMG). Composed of more than 4,000 sales, support, marketing and operations personnel, BMG is solely dedicated to enterprise, general business and public sector customers. BMG delivers wireless, wireline and converged solutions for companies, drawing on the nation's most dependable 3G mobile broadband network,* 4G capabilities that are well ahead of Sprint's competition, the fastest national push-to-talk network,** and a comprehensive solutions portfolio of devices and applications.
For more information on Sprint converged solutions, visit www.sprint.com/convergence or contact your Sprint account team. To join in the latest discussions and learn more about business solutions available through wireline convergence, visit the Seamless Enterprise at www.seamlessenterprise.com.
ABOUT SPRINT NEXTEL
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two wireless networks serving almost 49 million customers at the end of the second quarter of 2009; industry-leading mobile data services; instant national and international walkie-talkie capabilities; and a global Tier 1 Internet backbone. The company's customer-focused strategy has led to improved first call resolution and customer care satisfaction scores. For more information, visit www.sprint.com.
* "Dependable" based on independent, third-party drive tests for 3G data connection success, session reliability and signal strength for the top 50 most populous markets from January 2008 to May 2009. Not all services available on 3G and coverage may default to separate network when 3G unavailable.
** "Fastest" based on initial call setup time.
Stephanie Greenwood, 913-794-3658