May 30, 2014

The latest version of Android™ is rolling out to Samsung Galaxy Note® II customers through an over-the-air (OTA) update. Customers should have the update in the next few weeks.

The upgrade provides a number of innovative, easy-to-use features that enhance the Samsung Galaxy user experience, including a more intuitive user interface, enhanced messaging capabilities and updated applications:
  • Location Menu: An integrated location menu enables users to easily activate GPS, Wi-Fi and mobile networks, while simultaneously checking the battery usage of apps running location service capabilities.
  • Enhanced Messaging: Hangouts now includes SMS and MMS and a larger assortment of updated Emoji icons.
  • Upgraded Google Mobile Service™ (GMS) apps: Users can automatically back up photos and video and can open, view, rename and share Google Docs and files.
  • Updated Lock Screen Features: The lock screen now allows users to quickly access the camera with a new shortcut and view album art while music is playing.
Additionally, Sprint plans to update Samsung Galaxy S® 4 mini™, Samsung Galaxy Mega® and Samsung Galaxy Tab® 3 7.0 to KitKat. Exact timing of these updates will be shared at a later date.

If you have questions about the KitKat update for Galaxy Note II, visit the Sprint Community.


Mark Elliott is a communications manager for the Wireless Devices team at Sprint. Based in Boston, he works primarily with BlackBerry and Samsung devices and is well versed in the company’s business devices, push-to-talk products and tablets. Mark can be reached at mark.j.elliott@sprint.com.