Flexibility, affordability, selection and business-grade customer care – all in one package
OVERLAND PARK, Kan. (BUSINESS WIRE), August 01, 2011 - Sprint (NYSE: S) today welcomes small businesses to a new generation of communications solutions with Sprint Biz 360 – tailored communications packages available with cutting edge phones and applications and unique support from care advocates to help small businesses implement solutions quickly and easily.
Sprint Biz 360, available today from Sprint, represents a unique and complete offering customized to today’s small business. It includes:
- Wireless phone solutions
- Fixed and mobile connectivity solutions
- Productivity solutions that let employees do more from more places
- Affordable prices and specialized plans – including Sprint’s ground-breaking “Business Freedom” plans – that give businesses contract flexibility, pooling options and cost savings
- Business-grade support and discounts to help small businesses grow
“Our small business customers have made it clear: small business solutions – beyond cellphones – are notoriously complicated. Small Business owners don’t want to spend time navigating a myriad of communications options – they want to focus on their business and their customers,” said Judy Train, Vice President – Small Business and Alternate Channels for Sprint. “What small businesses want is for a carrier to pull together the solution pieces into a coherent package that’s easy, flexible, understandable and affordable. That’s our intent with Sprint Biz 360.”
Fire your local phone company
At the heart of Sprint Biz 360 is Sprint Phone Connect, an office phone service that comes without the need for a landline service. Sprint Phone Connect, available Aug. 11, lets small businesses unplug their wireline and plug into Sprint’s nationwide 3G wireless network. Customers can easily port their phone numbers to Sprint and replace their existing home or office landline-based service, subject to coverage area. Small businesses can also save money by combining the Sprint Phone Connect device with the Sprint Phone Connect plan for unlimited local and long distance calling on the Sprint network.
A small business solutions bonanza
In addition to Sprint Phone Connect, Sprint Biz 360’s features include:
Phone solutions: Get the latest smartphones for business, from Android and BlackBerry to Windows 7, and other rugged devices.
Embedded solutions: Boost your business with the latest tablets, netbooks and notebooks that are built to connect to the Sprint 3G and 4G networks.
Connectivity and connectivity back-up solutions: Get convenient and safe connectivity to the Sprint 3G and 4G networks. Sprint has both permanent and temporary solutions to keep small businesses connected and productive, including the MiFi® Mobile Hotspot by Novatel Wireless, the Overdrive Pro™ 3G/4G by Sierra Wireless and Cradlepoint MBR95.
Productivity solutions: Ensure your workforce is able to get work done – virtually anywhere – with Aircharge® Mobile Payment solutions, Mobile Workforce Locator, Actsoft® Wireless Forms Management, Whitepages.com and more. Sprint has tools beyond wireless phones to make today’s small business more productive.
Business plans: Sprint has customizable plans that give small businesses the best value at the lowest cost. Small businesses can customize their plans to fit their business needs. Plans include Business Freedom – zero-term, month-to-month plans – that give businesses the flexibility to connect at their own pace.
Business support: Sprint’s commitment to growing businesses extends beyond technology with programs like:
- Sprint Business Advocates – work with a dedicated rep for account reviews, ask about preference-based services or build a Biz 360 solution to your specifications.
- Small Business discounts help your business save money with discounts that are tailor made for growing businesses.
“In today’s small business environment, it’s not enough to offer a solution like Sprint Biz 360,” Train said. “You have to back it up with your best people – available around the clock and ready to solve a problem, explain a feature, or make a benefit understandable.
“Small businesses want the same type of dedicated care that enterprise customers get. It’s what they say they need to navigate the choices. And it’s what 360 delivers.”
New website – www.sprint.com/biz360 – brings Sprint Biz 360 to life
Determining the best Sprint Biz 360 solutions comes easy on www.sprint.com/biz360. The customized website allows customers to assess their specific business needs against a backdrop of like-minded small businesses. After assessing needs and studying how other small businesses made Sprint Biz 360 work for them, a customer can choose and customize a solution that ideally suits their business. If customers have questions about products or solutions, they can reach out directly to a Sprint Small Business expert who can walk them through a needs assessment, help select the right product, or develop the perfect small business solution.
Sprint Biz 360 is also available in Sprint Retail Stores or can be ordered by calling 1-877-9BIZ360 (1-877-924-9360).
Sprint ranks #1 in business wireless customer service – 2011 ATLANTIC-ACM
About Sprint Nextel
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel served more than 52 million customers at the end of 2Q 2011 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Newsweek ranked Sprint No. 6 in its 2010 Green Rankings, listing it as one of the nation’s greenest companies, the highest of any telecommunications company. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
Walter Fowler, 646-448-8180