Controlling costs, improving capacity and gaining control over inbound toll-free calls are hallmarks of new service in Sprint’s expanding SIP trunking portfolio
Sprint is only provider to support customer directed routing at no additional charge
OVERLAND PARK, Kan. (BUSINESS WIRE), December 20, 2011 - Businesses today no longer have to rely on legacy carriers dictating the features and routing decisions for their inbound toll-free services. Sprint (NYSE: S) today announced a new SIP Toll Free solution that allows businesses to take advantage of their SIP trunks and existing communication system to make their own routing decisions, share capacity across the enterprise, and aggressively control costs. Unlike other service providers, Sprint SIP Toll Free supports customer-directed routing at no additional charge.
“Sprint’s SIP Toll Free solution offers businesses complete control over their inbound toll-free calls, putting call management and more efficient routing and termination decisions into their hands,” said Monnie McGaffigan, vice president of wireline, international and strategic alliances, Sprint. “Our customers can now rely on the features and capabilities of their own enterprise communication system, thanks to network convergence, without having to incur legacy carrier costs.”
Sprint SIP (session initiation protocol) Toll Free delivers inbound toll-free calls over SIP Trunking and the award-winning, flexible and congestion-free Sprint Global MPLS network. Toll-free calls originate in the PSTN (public switched telephone network) and are transported over the network for delivery via an IP access facility. A single IP connection delivers traffic without costly gateways or bridges, creating an opportunity for savings through elimination of local access lines, premise-based trunking equipment and management of multiple providers. Businesses can take advantage of shared trunks across time zones and locations – providing a scalable solution far exceeding the capability of a local service provider.
Using SIP Refer and SIP Redirect, Sprint SIP Toll Free supports customer directed routing at no additional charge. SIP Toll Free complements the existing ingress routing deployed for Sprint SIP Trunking and, when combined with SIP Trunking, makes it possible for businesses to:
- Consolidate voice and data traffic onto a single network, gaining the efficiency and economic benefits of network convergence
- Share capacity across their enterprise, and reduce and control costs
- Leverage the benefits of Unified Communications
SIP Toll Free is available through Sprint Business, which comprises sales, support, marketing and operations personnel solely dedicated to enterprise, small and medium-sized business and public sector customers. Sprint delivers wireless, wireline and converged solutions for companies, drawing on its 3G and 4G wireless capabilities, push-to-talk network, Global IP network and growing portfolio of M2M partners and solutions.
For more information on converged solutions, visit www.sprint.com/convergence or contact your Sprint account team. To join in the latest discussions and learn more about business solutions available through convergence, visit the Seamless Enterprise at www.seamlessenterprise.com.
About Sprint Nextel
Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel served more than 53 million customers at the end of 3Q 2011 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The 2011 American Customer Satisfaction Index showed Sprint is the #1 most improved company in customer satisfaction, across all industries, during the last three years. Newsweek ranked Sprint No. 3 in its 2011 Green Rankings, listing it as one of the nation’s greenest companies, the highest of any telecommunications company. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
Stephanie Greenwood, 913-315-1612