March 24, 2009

Jobs are part of the company’s commitment to further improve the customer experienceSACRAMENTO, Calif., Mar 24, 2009 (BUSINESS WIRE) -- Despite the tough economic conditions that face U.S. workers, Sprint (NYSE:S) today announced that it is looking for a few good men and women on an ongoing basis to fulfill customer service-retention positions at its Sacramento contact center this year.

The positions will be added to the 325 employees working at the contact center today. The new hires will be offered competitive salaries and benefits, including medical, dental, 401(K), performance bonuses, and participation in the employee wireless phone program.

"We’re looking for passionate, confident and committed individuals who will provide a great customer experience for Sprint customers and resolve customer issues in one call," said Dianne Drever, Site Lead and General Manager of the Sprint Sacramento Contact Center. "We are centrally located in Rancho Cordova, which makes our location attractive and convenient to all of Sacramento. We’re proud of our California culture and winning spirit. And, we continue to be impressed with the talented and qualified working professionals who join our team. We believe they’ll be challenged by the rewarding positions at our call center as they are given the opportunity to put to use their communication, technical, and analytical skills."

Interested candidates can meet with Sprint representatives to learn more about the positions at the upcoming events:

  • "Meet the Team" Information Session, March 26, 2009 from 2:00 PM - 5:00 PM. If you are curious about becoming a part of Sprint’s customer care team, come by and speak to a representative for a "real-life" account! For more information, call (916) 636-6555.
  • University of Phoenix Job Fair, Sacramento, May 2009. Please call (916) 636-6555 for more information.
  • Year Round College Job Fair Participation: Please be on the lookout for our booth at upcoming job fair events including: Heald College and American River College (ARC).

Individuals may also apply online at or call (916) 636-6555 or (916) 636-7082.

Sprint has a long time presence in Sacramento and celebrated its 25th anniversary in the community in 2008. This most tenured call center in Sprint has received numerous accolades including national recognition as the recipient of the 2004 Stevie Award for Best Customer Service Team from the American Business Award and been one of the highest ranked and respected contact centers for sales and service in the company. Sprint employees have been active in the community and are avid supporters of The Mustard Seed School, Twin Lakes Food Bank, March of Dimes, and Susan G. Komen Foundation. One of the call center’s most successful events is "Treats for the Troops" providing baked goods for overseas military personnel. In addition, the company invested more than $1 billion in California since 2006 to enhance its networks for area customers.

About Sprint Nextel

Sprint Nextel offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint Nextel is widely recognized for developing, engineering and deploying innovative technologies, including two wireless networks serving more than 49 million customers at the end of the fourth quarter 2008; industry-leading mobile data services; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. For more information, visit

Sprint is an equal opportunity employer and does not discriminate based on race, religion, color, creed, gender, gender identity, national origin, ancestry, age, citizenship, marital status, sexual orientation, family and medical leave status, veteran status, disability or any other category protected by law.

SOURCE: Sprint

Caroline Semerdjian, 415-278-5364
Roni Singleton, 404-649-1579