Sprint Nextel invested $340 million in Network Enhancements in
Millions of Customers and First Responders Rely on Nextel Direct
MOBILE, Ala.--(BUSINESS WIRE)--Nov. 9, 2009--
Sprint (NYSE: S) today said it is preparing for the potential impact of
Tropical Storm Ida threatening to make landfall along the Gulf Coast
areas of Alabama, Florida and Louisiana on Tuesday morning. As it does
for every impending tropical storm or hurricane, Sprint is staging
backup generators and personnel in strategic locations along the Gulf
Coast to manage potential service impacts.
In 2008, Sprint invested more than $340 million in network enhancements
for storm-prone states of Alabama, Florida,
Louisiana, Mississippi, North Carolina, South
Carolina, and Texas.
This investment included adding new cell sites to the Nationwide Sprint®
Network and Nextel® National Network, installing hundreds of
permanent generators for critical wireless sites and network facilities
as well as investment in additional portable generators.
Additionally, between 2005 and 2007, Sprint installed more than 250
hydrogen fuel cells on its networks, primarily in hurricane-prone cities
along the Atlantic and Gulf coasts. These fuel cells provide a much
cleaner alternative to diesel-powered backup generators and are
activated when service from the local electric utility is disrupted
during severe weather or other natural disasters – providing up to 15
hours of backup power.
As a standard practice, Sprint has permanent generators at all of its
wireless and wireline switches, the network components where data and
calls are routed to their final destination. In addition, permanent
generators are installed at all of the company’s network Points of
Presence (POP), the facilities where traffic enters and leaves the
company’s global IP network, which facilitates dedicated data services
for Sprint’s corporate and government customers as well as other
critical communications. These backup generators have automatic cutover
switches to immediately neutralize any loss of commercial power.
Sprint also has a strong track record of providing critical
communications and personnel to assist first responders with relief
efforts. Sprint’s network and business continuity personnel, and the Sprint
Emergency Response Team (ERT) are staging additional Cell Sites on
Wheels (COWs) and Satellite Cell on Light Trucks (SatCOLTS) for possible
COWs are mobile cell sites that can be deployed in impacted areas to
restore service quickly. This equipment provides backup to the networks
in the event of power outages or other damage that could result after a
hurricane. Satellite Cell on Light Trucks (SatCOLTS), the design of
which is proprietary to Sprint, are managed by the Sprint ERT and help
facilitate communications among disaster relief and emergency response
Customers can take proactive steps before the storm hits. Sprint offers
the following consumer tips to prepare for a possible landfall:
Keep your wireless phone and backup batteries charged, but be aware
that an interruption of wireline and commercial power could affect
If possible, get extra batteries and charge them.
In times of commercial power outages, a car adapter for your wireless
phone should enable you to recharge the battery.
Keep phones and necessary accessories in a sealed plastic bag to avoid
Load family and emergency numbers into your wireless phone.
Wireless networks sometimes experience heavy traffic during emergency
events, so remember to use Nextel Direct Connect® or send a
For more information about Sprint Nextel hurricane preparation efforts,
or to learn what you can do to prepare for a major storm, visit: www.sprint.com/hurricaneinformation.
ABOUT SPRINT NEXTEL
Sprint Nextel offers a comprehensive range of wireless and wireline
communications services bringing the freedom of mobility to consumers,
businesses and government users. Sprint Nextel is widely recognized for
developing, engineering and deploying innovative technologies, including
two wireless networks serving more than 48 million customers at the end
of the third quarter of 2009 and the first and only 4G service from a
national carrier in the United States; industry-leading mobile data
services; instant national and international push-to-talk capabilities;
and a global Tier 1 Internet backbone. The company’s customer-focused
strategy has led to improved first call resolution and customer care
satisfaction scores. For more information, visit www.sprint.com.
Crystal Davis, 571-288-6806