PORTLAND – Jan. 12, 2017 – As Oregon has withstood heavy snowfall across the state, Sprint (NYSE: S) has made sure its network is ready to keep customers connected. Since Oregon Governor Kate Brown declared a state of emergency due to severe winter storm conditions, Sprint will be donating up to 25 devices for 14 days free of charge to local public safety agencies in need of emergency communications.
“We have taken the steps to ensure that the Sprint network in Oregon has been prepared for the weather,” said Annette Jacobs, Sprint Pacific Northwest Regional President. “We have an emergency response team at the ready should they be needed, but our primary focus is to ensure that our customers, employees and all the communities that we serve remain safe and connected."
Sprint’s preparations include:
- Actively monitoring the path of the storms while instituting flood prevention measures at Sprint network facilities and retail stores.
- Fully fueled all permanent generators and mobilized portable generators into threatened areas to ensure they’re available to meet response needs of the weather.
- Preparing to mobilize Satellite Cell on Light Trucks (SatCOLTs) and Cell Sites on Wheels (COWs) within less than two hours if needed.
- Ensured Sprint network strike teams are on standby and ready to deploy following storm impact.
- Verified operational readiness of generators and emergency equipment at all mobile switching centers and network Points of Presence (POP) – the facilities where traffic enters and leaves the company’s global IP network, which facilitate dedicated data services for Sprint’s corporate and government customers, as well as other critical communications.
- Prepared to deploy charging stations at select corporate locations.
- Mobilized Network Disaster Recovery teams and Sprint Emergency Response Team (ERT) personnel and resources to serve customers and mitigate storm impact.
- Providing any local public safety agency in need of emergency communications assistance with 14 days of service free of charge for 25 Sprint ERT wireless devices if an official "state of emergency" is declared.
During emergency events such as powerful storms, Sprint reminds customers of several steps they can take to prepare:
- Keep your wireless phone and backup batteries charged, but be aware that an interruption of wireline and commercial power could affect wireless calls.
- In times of commercial power outages, a car adapter for your wireless phone should enable you to recharge the battery.
- Load family and emergency numbers into your wireless phone.
- Wireless networks sometimes experience heavy voice traffic during emergency events, so try sending a text message rather than making a call.
Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served 60.2 million connections as of Sept. 30, 2016 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past five years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.