Donahue to lead local efforts aimed at improving the customer experience, enhancing the LTE Plus network and increasing sales
OVERLAND PARK, Kan. (BUSINESS WIRE), December 10, 2015 -Tim Donahue has been named Sprint (NYSE: S) president of the Kansas and Missouri Region. Based in Kansas City, he will be responsible for sales strategy, network oversight, customer service, marketing communications and general operations supporting the full portfolio of Sprint products and services from enterprise to consumer. Donahue will remain in his current position as vice president, consumer and general business Web, telesales and field marketing for Sprint until the new regional structure is completely rolled out next year.
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Donahue’s appointment follows Sprint’s announcement that it will restructure the company into four geographic areas – West, Central, Northeast and South – with targeted resources devoted to 19 top markets, including Kansas and Missouri. Under Donahue’s leadership the company will develop market-specific offerings serving the unique local needs of consumer and business customers.
“Tim is an industry veteran who has done an outstanding job leading various sales, marketing and product functions at Sprint. While many markets are important to us, Kansas City is Sprint’s hometown. I won’t accept anything less than a dominating market share, and we believe Tim has the drive and the experience to lead the way.”
Marcelo Claure, CEO
The Central geographic area covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, West Pennsylvania, West Virginia and Wisconsin. It encompasses more than 533 company-owned or Sprint-branded retail stores.
“Our new regional structure is all about delivering the best possible experience for our customers and positioning the company for long-term success. It’s a privilege to lead these efforts in Kansas and Missouri. I am confident that my team and I will continue to make Sprint a company that its hometown can be proud of.”
Tim Donahue, President, Kansas and Missouri Region
Donahue is vice president of consumer and general business Web, telesales and field marketing for Sprint. In this role, he is responsible for all activities related to consumer telesales, the business inside sales organization, Web sales, social tactics for sales channels, and business individual liable and corporate liable local marketing tactics.
Before being named to this role, Donahue was vice president of small/medium business sales for Sprint, leading a business inside sales team with four centers across the U.S. and a field sales team ranging from the upper Midwest to Florida/Puerto Rico. Donahue has also served as vice president of Solution and International Sales, encompassing sales and technical specialists responsible for Sprint’s portfolio of Machine-to-Machine (M2M) solutions, International solutions for overseas customers, and selling and implementing Sprint’s portfolio of Custom Network Solutions.
Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served more than 58.6 million connections as of September 30, 2015 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past five years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
Michelle Boyd, 913-315-3982