Program can help more than 280,000 Utah residents stay connected to family, medical services and jobs
WARREN, N.J. (BUSINESS WIRE), July 20, 2012 - Assurance Wireless, which provides eligible residents with a free cell phone, 250 free minutes of wireless voice service and 250 free text messages monthly with no contract, marks its one year anniversary of providing services to Utah residents. Assurance Wireless is a Lifeline Assistance program from Virgin Mobile, supported by the federal Universal Service Fund and now offers the best value in calling plans among major Lifeline Assistance programs.1
More than 81,000 Utah residents are without a job and more than 18.9 percent are living below the federal poverty line. Assurance Wireless customers enjoy the ability to provide a contact number to make calls and receive calls from a prospective employer, which, studies show, can improve the chances of securing employment.
“We look forward to continuing to provide this service to eligible Utah residents who need support and resources during what continues to be a rough economic time for many,” said Grace Boehm, director-Strategy and Business Planning, Assurance Wireless.
“I was unemployed for an extended amount of time because of layoffs,” stated Evan M., 37, an Assurance Wireless customer. “The phone and service I received from Assurance Wireless were invaluable to my finding new employment and to my efforts to recover from this recession. It allowed me to contact potential employers, provide a way for them to respond to me, and helped me save money. Assurance also gave me peace of mind that I had a way to stay connected to my kids while away from home.”
According to a nationwide survey from Assurance Wireless*, adults with an income of less than $25,000 are as likely to use their mobile phone for employment searches as those with higher incomes. Data collected by Austin Nichols, a senior researcher with the Chronicle for Higher Educations Urban Institute showed that the rate of graduates with doctoral degrees who have filed for government assistance more than tripled between 2007 and 2010. According to a report, “If all 28.5 million adults eligible for Lifeline Assistance were to take advantage of the program and earn at the same rate and level as [the study] sample, it would result in $3.7 billion in fresh income for the poor and near poor.”2
The Lifeline Assistance program is available for only one wireline or wireless account per household. Enrollment in this government benefit program is available to consumers who meet federal or state-specific eligibility criteria. Utah residents may qualify for Assurance Wireless if they participate in certain public assistance programs such as General Assistance, Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), Federal Public Housing Assistance (FPHA/Section 8), Home Energy Assistance Target Program/HELP, Head Start, National School Lunch Program’s Free Lunch Program, Refugee Assistance, and Work Toward Employment. Residents may also qualify based on household income. Eligibility varies by state.
In addition to a voice mail account3 and call waiting, Assurance Wireless provides caller ID and access to 911 in case of emergency. Beyond the 250 free voice minutes and 250 text messages each month, customers can choose from other low cost options to pay for additional minutes, texting, international calling and more at competitive rates.
Eligible residents can apply for Assurance Wireless by calling (toll-free) 800-395-2171, or by visiting www.assurancewireless.com.
People who don’t qualify for Assurance Wireless but who are also struggling and searching for value can take advantage of payLo by Virgin Mobile. payLo was especially designed with value-conscious wireless consumers in mind, offering plans for as little as $20/month for 400 minutes or access to 90 days of service for $20 at a rate of less than $7 per month. payLo is available at more than 40,000 retail stores, including Best Buy, RadioShack and Target. Prospective low-income customers who find they are not eligible for Assurance Wireless may learn more about Virgin Mobile’s no-contract payLo Plan options by visiting https://www.virginmobileusa.com/cell-phone-plans/payloplans.jsp#.
Assurance Wireless is also available in Alabama, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Washington, West Virginia and Wisconsin. This list of states continues to expand and can be found on the Assurance website.
About Assurance Wireless
Assurance Wireless, one of Sprint’s no-contract brands, is supported by the Lifeline Assistance program, part of the Low Income Program of the federal Universal Service Fund (USF), which is administered by the Universal Service Administrative Company (USAC). Assurance Wireless provides service on the Nationwide Sprint Network, which reaches more than 280 million people.
Offer limited to eligible customers (varies by state) residing in selected geographic areas and is non-transferable. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. Phone model’s based on availability and may vary depending on inventory. Add’l voice: 10c/min. Domestic text: 10c/msg (sent or received). Int’l & Data services may be extra per plan. Accessing voicemail draws from plan minutes. Airtime charges apply when accessing voicemail via an Assurance Wireless phone once free minutes have been depleted. Account may expire 150 days after you receive notice of ineligibility for Assurance Wireless service and account balance may be forfeited. State and local sales taxes and fees may apply. $5 Plan: Minimum Top-Up of $10 may be required. Best Value Claim: Based on published price plans as of (date) of major Lifeline carriers with more than 1M subscribers who provide service in more than 20 states. Coverage not available everywhere. Nationwide coverage area reaches more than 280 million people. Virgin Mobile USA network services are provided on the Nationwide Sprint® Network. Visit virginmobileusa.com to check coverage in your area. Assurance Wireless is subject to the Terms of Service (includes plan details) found on www.assurancewireless.com
Note: sources for all information and statistics are available upon request
*PKS Research Partners was commissioned by Sprint/Nextel (Assurance Wireless) to conduct a research project among a nationally representative sample of U.S. adults 25 years or older in order to determine their attitudes toward and usage of mobile phones.
1 Based on published price plans as of 5/23/2012 of major Lifeline carriers with more than 1M subscribers who provide service in more than 20 states.
3 Airtime charges apply when accessing voice mail via an Assurance Wireless phone once free minutes have been depleted.
Jack Pflanz, 315-374-0693