Welcome to Sprint Blogs, a place where we discuss innovative ideas and offer updates about our company, our industry and the advances in mobile technology we all use for staying connected, having fun and getting things done. 

 

April 01, 2020

A Message Re Coronavirus (COVID-19): We’re Committed to our Customers, Employees and Communities

As more and more people across the country are being impacted by the coronavirus (COVID-19), we want our customers, employees and communities to know what Sprint is putting in place to help customers impacted by this unprecedented event. See this compiled list of information.


March 27, 2020
by Tracy Nolan, President-National Sales, Sprint

Serving Sprint Customers Through Spirit of Teamwork

Our dedicated partners help Sprint customers stay connected every day, including during this uncertain time of COVID-19. Find out here how we are taking every precaution to protect our customers’ and employees’ safety and health. Wireless is an essential service, so we’ve kept our most crucial locations open, but with reduced store hours. We’re closely monitoring store traffic by using the rule of 10 and are also frequently and thoroughly cleaning our stores and devices.


March 25, 2020
by Mike Ellis, Global Vice President, Sprint Accessibility

Sprint Accessibility Response to COVID-19

As we continue to adapt our business in response to COVID-19, we want to share an update on our ongoing actions that will help ensure the continued operations of Sprint’s essential Accessibility services.  Please check back here for Sprint Accessibility service-related updates, as they become available.


March 23, 2020

Taking Care of Our Network

Sprint continues to closely monitor, optimize and protect our network during this very important and critical time. As more customers continue to work from and stay at home, and connect with loved ones, we have seen an overall increase in network usage, particularly voice and messaging, which have increased approximately 20 percent and 25 percent, respectively. Customers are staying connected, informed and entertained through increased gaming and Web browsing on the Sprint network, and have also been using more video streaming and social media. 


March 20, 2020

Mobile Giving Opportunities Allow Sprint Customers to Support COVID-19 Relief Efforts

Sprint customers who want to help those impacted by the COVID-19 pandemic can text-to-donate a one-time gift to various charities.


March 20, 2020
by Mike Fitz, President, Sprint Global Wireline Business Unit

Sprint Business Wireline Response to COVID-19

As we continue to adapt our respective businesses in response to COVID-19, we want to share an update on our ongoing actions that will ensure the continued operations of Sprint’s essential Wireline services.


March 19, 2020

Boost Mobile’s Response to the Coronavirus (COVID-19)

As more and more people across the country are being impacted by the coronavirus (COVID-19), we want our customers, employees and communities to know that during this very difficult time, Boost Mobile is putting in place the following measures to help customers impacted by this unprecedented event.  


March 17, 2020

A Message to Sprint Customers

In an effort to keep our Sprint customers informed, we wanted to share the following updates. Sprint is doing everything we can to slow the spread of COVID-19. Our priority is keeping our customers, employees and communities safe. Our Network team is working tirelessly to ensure you can stay connected. We’ve expanded our capacity, coverage and roaming access with T-Mobile to thousands of additional locations over the next 60 days. Sprint is taking additional measures to keep our customers and employees safe including some store closures and modifying store hours Monday — Saturday to 11 a.m. to 6 p.m. and Sunday 12 p.m. to 5 p.m. local times. Please check sprint.com/storelocator for the most up-to-date information.


March 17, 2020

COVID-19 IMPORTANT UPDATES: SPRINT RESPONDS

Out of an abundance of caution for its employees, customers and the communities it serves, Sprint is closing all but its most highly critical retail stores.


March 16, 2020
by Doug Michelman, President, 1Million Project

An Open Letter to Participating 1Million Project School Districts