Sprint is a leader in introducing innovative products and services, running our business in a sustainable way and looking out for the interests of consumers. Our executives, experts and others will share information here about lessons we have learned and issues that are important to us.

January 22, 2014

Happy New Year LTE

As we kick off a new year it’s amazing to look back at the development of LTE - a now mainstream technology that has experienced the fastest development cycle in the history of mobile.  According to a January 2014 Global Mobile Suppliers Association report, 263 commercial networks and more than 1,240 user devices of various form factors have been launched, giving consumers around the world unprecedented peak throughputs and low latencies, and spurring the development of new applications.

January 16, 2014

“Network performance has improved in Spark-launched markets”

We have been working hard to deliver on our promise of improving the Sprint network and our customers are noticing.

That’s certainly the perspective emerging when RBC Capital Markets recently asked more than 1,000 wireless consumers, the vast majority of whom are customers of the four national carriers, about what they thought of the data performance and voice quality they received.

December 13, 2013

Protecting Against Fraud During the Holiday Season

We shop, travel and donate to charities more during the holidays, but unfortunately, the holidays are also a prime time for fraudsters to try to take advantage of consumers. Bad actors have been known to target wireless customers as well as banking and credit card customers. That’s why it’s important that you educate yourself about typical tactics fraudsters use and know how to avoid being a victim.

September 23, 2013

Building a Brilliant Network

Smartphones are undeniably smart in 2013 – allowing us to book a flight, locate  our children, listen to music, read books, video chat, watch movies and so much  more. But, what we can do today is only the tip of the iceberg and none of these  services are possible without a network.  It Takes a Network™ to make a  smartphone “smart.”

September 20, 2013

Sprint Drive First Helps Prevent Distracted Driving: Starting Today App is FREE

Starting today you can download the Sprint Drive First app for FREE.

August 28, 2013

Sprint CEO Dan Hesse: Every Employee Is Involved in Improving the Customer Experience

Dan Hesse, Sprint’s CEO, sat down with Robert Reiss, the host of The CEO TV Show to discuss what Sprint did to improve the customer experience in order to become the most improved company in customer satisfaction, across all 47 industries studied during the last five years, according to results from the 2013 American Customer Satisfaction Index.