Information to help you make smart decisions about communications products and services.

Customer Privacy Information

Sprint is committed to protecting the privacy of our customers and we continue to be at the forefront of work addressing ongoing privacy concerns impacting the entire wireless industry. Learn more about Sprint’s efforts to protect customer privacy and actions customers can take to protect their data.

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Consumer Resources




Sprint Puerto Rico Complaint Resolution Procedure

Video demo of Sprint’s WebCapTel service 


Consumer FAQs

Learn about wireless etiquette.
Wireless "Do Not Call" list hoax
Customer Privacy FAQs
Wireless AMBER Alert FAQs
Drive responsibly & report emergencies