Aggregate information

Aggregate information is information about multiple users that is combined to form information about a group without identifying each individual user.


Cookies are small files placed on your device or computer by a website or an application. These files identify your computer or device and record your preferences and other data about your visit so that when you return, the site or application knows who you are and can personalize your visit. For example, cookies enable a website shopping cart to function so that you only have to check out once. Cookies are often tied to the use of personally identifiable information while using our site, which means that some functionality may be lost if you choose not to accept the use of cookies.

In general, Sprint uses cookies to (1) help us combat fraud or misuse; (2) personalize your services, special offers and your overall experience; (3) determine how to improve our services; (4) learn about your possible interests so that we can further personalize your experience and special offers; (5) retain settings and changes that you made (e.g., if you personalize a page); and (6) complete your transactions.

 Third-party advertisers that serve ads on our site may also use their own cookies. These third-party cookies are governed by the privacy policies of the companies placing the ads, and are not subject to the Sprint Privacy Policy. Visit to see a list of advertisers that typically serve these kinds of ads and allow you to exercise choices about their use of cookies.

Customer proprietary network information (CPNI)

CPNI is information that Sprint develops through a customer’s use of our telecommunication services, like call detail records. The official statutory definition of CPNI is "(A) information that relates to the quantity, technical configuration, type, destination, location, and amount of use of a telecommunications service subscribed to by any customer of a telecommunications carrier, and that is made available to the carrier by the customer solely by virtue of the carrier-customer relationship; and (B) information contained in the bills pertaining to telephone exchange service or telephone toll service received by a customer of a carrier; ..."

De-identified information

De-identified information is data that contains no personally identifiable information.

Personally identifiable information

Personally identifiable information is information that identifies an individual, like your name or your personal email address.

Web beacons

Web beacons (otherwise known as "gifs" or "Web bugs") are electronic images that are small, graphical images on a Web page or Web-based document or in an email message, which are designed to allow the site owner or a third party to monitor the address and other information of the site. Web beacons are often invisible to the user because they are typically very small (only 1x1 pixel) and the same color as the background of the Web page, document or email message. Web beacons are represented as HTML IMG tags in the Web page. Users can click on "view profiles" of the Web page to see if the page is using a Web beacon.

These images may be used in Sprint services or emails. We use Web beacons to deliver cookies, count visits, understand usage and measure campaign effectiveness. We also use Web beacons to tell if an email has been opened and acted upon. Sprint may place Web beacons on its sites in conjunction with cookies to see how visitors are navigating and/or interacting with those sites. Web beacons collect the IP address of the computer to which the Web beacon is sent, the URL of the page on which the Web beacon is placed, and the time it was viewed. Web beacons also can be linked to personal information.