December 01, 2017

According to the United Nations, more than 1 billion people worldwide live with some form of disability. In the U.S, the percentage has increased from 11.9 percent in 2010 to 12.6 percent in 2015. Half are those people fall within the working ages of 18-64, according to a report by the Institute on Disability.

At Sprint, we are always on a mission to deliver the best innovative solutions and make communication access available to all customers. In celebration of International Day of Persons with Disabilities on Dec. 3, the Sprint Accessibility team wants you to know about the unique, innovative products and services that are making it easier for people who are deaf, deaf-blind, have hearing or vision loss, cognitive, speech or mobility disabilities to stay connected.

Communication is an integral part of our daily lives. Accessible communications helps to eliminate barriers and empower those with disabilities to lead more independent lives and engage with others more than ever.

Sprint Accessibility continues to lead in inclusion efforts. From daily chats with friends or family members to communicating on work conference calls, we work diligently to help bridge the telecommunications gap for people with disabilities by offering the latest technology and finding next-generation solutions for everyone.

Our products and services include:

  • Sprint CapTel® (Captioned Telephone) free service provides captions on phone calls for people with hearing loss.

  • Sprint IP Relay allows text-based relay calls for people who are deaf, hard-of-hearing, deaf-blind or have speech disability. It is available on a computer or through the Sprint IP Relay Mobile App, which makes it easy to copy/paste and save conversations, change font size/colors and background colors, and access their device’s contact list for free.

  • Sprint Teleconference Captioning (STC) provides live, real-time captioning of multiparty phone calls and meetings.

  • Sprint Relay and Vision Stores are online stores showcasing smartphones, basic phones and tablets.

  • Sprint WebCapTel is a web-based free service that provides transcriptions of phone calls in a computer monitor or laptop.

  • Sprint National Relay Services allows those with speech and/or hearing disabilities to access telecommunications services through specially trained relay operators or captioners 24 hours a day, 365 days a year with no restrictions on the number, length or type of calls.

  • Speech to Speech Service (STS) is a free operator service for people whose speech may not be understood by the public on the phone.

To learn more about Sprint Accessibility products and services, the International Day of Persons with Disabilities, or to get information on how to register, visit