U.S. Cellular customers in St. Louis and surrounding area who have not moved their service to Sprint or another carrier network will be affected
OVERLAND PARK, Kan. (BUSINESS WIRE), August 29, 2013 - Sprint is continuing to notify customers it acquired through the May 2013 transaction with U.S. Cellular that it plans to begin shutting down affected portions of the U.S. Cellular network. The shutdown will take effect for the St. Louis metropolitan area, including parts of Missouri and Illinois, on Oct. 31.
Shutting down the affected portions of the U.S. Cellular network will allow Sprint to reuse the wireless spectrum to enhance service on its Nationwide Sprint Network. Service for affected customers will be interrupted if they do not move their service to Sprint or another carrier before the change.
Sprint began sending letters to affected customers in June to notify them of the company’s plans. To avoid an interruption of their wireless service, affected customers in the St. Louis area need to move their service to Sprint or another carrier before the network is shut down on Oct. 31.
Customers can move, or “port,” their existing U.S. Cellular phone number to Sprint or another carrier if they contact Sprint or the new carrier and make the request before the shutdown. Sprint has previously informed affected U.S. Cellular customers that their existing devices will not work on the Sprint network.
Exclusive offers are available from Sprint to allow U.S. Cellular customers to move their service and receive a new device for the Sprint network, including options available at little or no cost. Similar offers to U.S. Cellular prepaid customers also are available on Boost Mobile.
Affected customers are encouraged to visit their local Sprint store, go to sprint.com/uscellular or call 800-216-7023.
Sprint offers a comprehensive range of wireless and wireline communications services bringing the freedom of mobility to consumers, businesses and government users. Sprint served more than 53 million customers at the end of the second quarter of 2013 and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; offering industry-leading mobile data services, leading prepaid brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. The American Customer Satisfaction Index rated Sprint as the most improved company in customer satisfaction, across all 47 industries, during the last five years. Newsweek ranked Sprint No. 3 in both its 2011 and 2012 Green Rankings, listing it as one of the nation’s greenest companies, the highest of any telecommunications company. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.
Lloyd Karnes, 913-315-1854