April 17, 2016
In the wake of the devastating 7.8 magnitude earthquake centered on Ecuador’s pacific 
coast region, Sprint is waiving fees for international calls and text usage to Ecuador 
from the U.S., and voice and SMS while internationally roaming in Ecuador for all Sprint, 
Boost Mobile, Virgin Mobile USA, and Sprint Prepaid customers1 - effective April 16, 
2016 through April 25, 2016.
“Our hearts and prayers go out to all of those personally affected by the earthquake in 
Ecuador this morning,“ said Sprint CEO Marcelo Claure. “During this difficult time we 
want to show our support for all Sprint, Boost Mobile, and Virgin Mobile customers who 
may have friends and family in the region by allowing them to connect without worrying 
about fees.” 
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1 Boost Mobile, Virgin Mobile USA and Sprint Prepaid customers are excluded from 
providing calls/texts from Ecuador to the U.S